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ZipRecruiter

Client Service Specialist

ZipRecruiter, Lockbourne, Ohio, United States, 43137

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Job DescriptionJob Description

Client Service Specialist

Logistics

$45,760 Annually

Shifts Below

Lockbourne, Ohio (onsite)

Shifts Available:

Monday-Thursday; 5:00a-3:30p

Monday-Thursday; 12:00p-10:30p

Monday-Thursday; 11:00p-7:30a

Friday-Sunday; 5:00a-5:30p

Friday-Sunday; 5:00p-5:30a

What you’ll be doing:

Responds to orders, general client inquiries, invoice questions and client complaints

Resolves issues with orders, delivery dates or service

Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution

Who we’re looking for:

Must be at least 18 years of

Must have great attention to detail

Client service skills, quality focused and the ability to multitask

Freight forwarding knowledge

Strong conflict resolution skills

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