GW Student Employment Center for Career Services
Student Technical Support Assistant I_On-Campus FWS
GW Student Employment Center for Career Services, Washington, District of Columbia, us, 20022
Position Details
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title Student Technical Support Assistant I_On-Campus FWS
Level of Support Student Support I
Position Type On-Campus FWS
Number of Openings 2
Work Hours During Standard Business Hours (M-F 8am-5pm), After Standard Business Hours (M-F after 5pm)
Wage Per Hour 18.50
Division/School Division of Information Technology
Department Name 643002 IT SUPPORT CENTER -N
Department Bio
GW Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University (GW) community. We are focused on driving digital transformation and innovation to enable the academic and operational excellence of our students, faculty, staff, and researchers. At GW IT, we are committed to cultivating a team culture that values diversity, inclusion, respect and collaboration, and invests in each of our team members to grow in their technology and career skills
Position Specific Summary
The position is based out of the Mount Vernon Campus and requires a tech that lives on the campus. It is a tech support position where the student will learn to image/provision computers, repair/fix hardware and software issues. Students will deploy (deliver and set up/install) IT equipment to customer offices around the campus. They would be trained on and expected to support classroom technology. Other tasks related to IT and classroom support would also be assigned as necessary. We will work with students to accommodate their class schedules.
Standard Position Description
The student will provide basic technical and computer support assistance to departments and customers. Tasks may include: assisting customers with basic technical support remotely and in person, ensuring that technology is functional and available for use, assisting with point of sale transactions. Special projects or other duties may be assigned related to specific departmental needs.
Professional Outcomes Critical Thinking, Communication, Teamwork, Leadership, Technology and Data
Required Qualifications
Entry level position, little to no experience required, all training will be provided.
Preferred Qualifications
Primary coverage hours for this position will be Monday - Friday, 8am-7pm. Preference will be given to students who reside on the Mount Vernon Campus and can work the early and late hours (8am - 10am, 5pm - 7pm)
Posting Detail Information
Job Open Date 08/01/2025
Job Close Date 08/08/2025
Campus Location Mount Vernon
Work Type Designation In-Person
Report to Manager Name Alaerembo Grace Agiobenebo
Hiring Manager Name Alaerembo Agiobenebo
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.
Background Check
The student employee will: Have access to process or view financial transactions, student records/grades, employee records, medical records, and/or social security numbers. - Background check required., Work in or have access to residence halls or other restricted areas, or have access to university key - Background check required., Work with or have contact with minors. - Background check required.
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title Student Technical Support Assistant I_On-Campus FWS
Level of Support Student Support I
Position Type On-Campus FWS
Number of Openings 2
Work Hours During Standard Business Hours (M-F 8am-5pm), After Standard Business Hours (M-F after 5pm)
Wage Per Hour 18.50
Division/School Division of Information Technology
Department Name 643002 IT SUPPORT CENTER -N
Department Bio
GW Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University (GW) community. We are focused on driving digital transformation and innovation to enable the academic and operational excellence of our students, faculty, staff, and researchers. At GW IT, we are committed to cultivating a team culture that values diversity, inclusion, respect and collaboration, and invests in each of our team members to grow in their technology and career skills
Position Specific Summary
The position is based out of the Mount Vernon Campus and requires a tech that lives on the campus. It is a tech support position where the student will learn to image/provision computers, repair/fix hardware and software issues. Students will deploy (deliver and set up/install) IT equipment to customer offices around the campus. They would be trained on and expected to support classroom technology. Other tasks related to IT and classroom support would also be assigned as necessary. We will work with students to accommodate their class schedules.
Standard Position Description
The student will provide basic technical and computer support assistance to departments and customers. Tasks may include: assisting customers with basic technical support remotely and in person, ensuring that technology is functional and available for use, assisting with point of sale transactions. Special projects or other duties may be assigned related to specific departmental needs.
Professional Outcomes Critical Thinking, Communication, Teamwork, Leadership, Technology and Data
Required Qualifications
Entry level position, little to no experience required, all training will be provided.
Preferred Qualifications
Primary coverage hours for this position will be Monday - Friday, 8am-7pm. Preference will be given to students who reside on the Mount Vernon Campus and can work the early and late hours (8am - 10am, 5pm - 7pm)
Posting Detail Information
Job Open Date 08/01/2025
Job Close Date 08/08/2025
Campus Location Mount Vernon
Work Type Designation In-Person
Report to Manager Name Alaerembo Grace Agiobenebo
Hiring Manager Name Alaerembo Agiobenebo
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.
Background Check
The student employee will: Have access to process or view financial transactions, student records/grades, employee records, medical records, and/or social security numbers. - Background check required., Work in or have access to residence halls or other restricted areas, or have access to university key - Background check required., Work with or have contact with minors. - Background check required.