The UPS Store #0318, #6132, #5901
Notary , Livescan, UPS Center Associate
The UPS Store #0318, #6132, #5901, Santa Rosa, California, us, 95402
The
Center Associate will augment our Center team on a part-time basis for a predetermined period of time to help with surges in business activity. He or she delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. In addition, the Seasonal Associate must be willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peaks.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
Notary & Livescan highly preferred. UPS experience highly desired.
Retail/customer service experience
Good communication and people skills
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods
Center Associate will augment our Center team on a part-time basis for a predetermined period of time to help with surges in business activity. He or she delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. In addition, the Seasonal Associate must be willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peaks.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
Notary & Livescan highly preferred. UPS experience highly desired.
Retail/customer service experience
Good communication and people skills
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods