Motion Recruitment
A well-established company in
Wilmington, DE
is looking to bring on a
Support Technician
to join their IT support team. This is a
full-time
opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting.
This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face of IT for internal users, providing hands-on support and working closely with senior engineers to grow your skillset. The company values
work-life balance , offers
on-the-job training , and encourages growth into more advanced roles over time. If you're looking to build a career in IT, this is a strong opportunity to get started and grow quickly. Required Skills & Experience • 1+ year of experience in an IT support or helpdesk role • Proficiency with Windows 10/11 and basic MacOS support • Experience with Microsoft 365 applications (Outlook, Teams, SharePoint) • Strong troubleshooting skills for hardware, printers, and peripherals • Excellent communication and customer service skills Desired Skills & Experience • Experience with ticketing systems (e.g., ServiceNow, Jira) • Basic Active Directory knowledge (password resets, user provisioning) • Exposure to endpoint management tools like Intune or SCCM • Familiarity with networking basics (DNS, DHCP, VPN) What You Will Be Doing Tech Breakdown • 60% Windows / Microsoft 365 Support • 20% Hardware / Device Troubleshooting • 20% Basic MacOS and Network Support
Daily Responsibilities • 70% Hands-On Technical Support • 10% Documentation and Ticketing • 20% Team Collaboration and User Training The Offer • Bonus eligible
You will receive the following benefits: • Medical, Dental, and Vision Insurance • Vacation Time • Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Posted by:
Shawna Dunleavy
Specialization : Windows
Wilmington, DE
is looking to bring on a
Support Technician
to join their IT support team. This is a
full-time
opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting.
This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face of IT for internal users, providing hands-on support and working closely with senior engineers to grow your skillset. The company values
work-life balance , offers
on-the-job training , and encourages growth into more advanced roles over time. If you're looking to build a career in IT, this is a strong opportunity to get started and grow quickly. Required Skills & Experience • 1+ year of experience in an IT support or helpdesk role • Proficiency with Windows 10/11 and basic MacOS support • Experience with Microsoft 365 applications (Outlook, Teams, SharePoint) • Strong troubleshooting skills for hardware, printers, and peripherals • Excellent communication and customer service skills Desired Skills & Experience • Experience with ticketing systems (e.g., ServiceNow, Jira) • Basic Active Directory knowledge (password resets, user provisioning) • Exposure to endpoint management tools like Intune or SCCM • Familiarity with networking basics (DNS, DHCP, VPN) What You Will Be Doing Tech Breakdown • 60% Windows / Microsoft 365 Support • 20% Hardware / Device Troubleshooting • 20% Basic MacOS and Network Support
Daily Responsibilities • 70% Hands-On Technical Support • 10% Documentation and Ticketing • 20% Team Collaboration and User Training The Offer • Bonus eligible
You will receive the following benefits: • Medical, Dental, and Vision Insurance • Vacation Time • Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Posted by:
Shawna Dunleavy
Specialization : Windows