Children's Hospitals and Clinics of Minnesota
Unit Operations Coordinator 5th Floor Stpl
Children's Hospitals and Clinics of Minnesota, Saint Paul, Minnesota, United States, 55130
About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Department Overview
Our St. Paul 5th floor is a 26-bed pediatric medical/surgical unit that cares for a spectrum of children from infants to young adults suffering from both acute and chronic medical conditions. Our team of dedicated professionals specializes in the care of patients with diabetes, general medical/surgical care and children in acute behavioral health crisis. Our patients have an average length of stay ranging from overnight to several days for a specialty diagnosis. Patients are cared for by strong inter-disciplinary teams that include child life, music therapy, social work, dietitians, case managers and other specialists. Our team prides ourselves on teamwork, quality care, open and respectful communication, and promotes a culture of safety while also encouraging learning and professional growth. Our team is committed to providing excellent care to our patients and families every day and love the populations we serve.
Position Summary
The Unit Operations Coordinator is a pivotal front line individual who provides exemplary customer service to families, staff, providers and visitors, both in-person and by phone. Answer questions, warmly, promptly, and correctly, and problem solve as needed. Provides first response to phone calls that come into the units, arranges for deliveries to patients rooms, directs visitors to their destinations, and maintains a safe, welcoming environment at all times, modeling service excellence to the organization. This individual is the key liaison to other departments and provides other disciplines with the tools for their jobs. The Unit Operations Coordinator supports patient care on the unit(s) and provides overall administrative support for the unit. This individual is also the unit(s) technology resource.
This role may be required to float to other hospital departments as needed based on need.
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Department Overview
Our St. Paul 5th floor is a 26-bed pediatric medical/surgical unit that cares for a spectrum of children from infants to young adults suffering from both acute and chronic medical conditions. Our team of dedicated professionals specializes in the care of patients with diabetes, general medical/surgical care and children in acute behavioral health crisis. Our patients have an average length of stay ranging from overnight to several days for a specialty diagnosis. Patients are cared for by strong inter-disciplinary teams that include child life, music therapy, social work, dietitians, case managers and other specialists. Our team prides ourselves on teamwork, quality care, open and respectful communication, and promotes a culture of safety while also encouraging learning and professional growth. Our team is committed to providing excellent care to our patients and families every day and love the populations we serve.
Position Summary
The Unit Operations Coordinator is a pivotal front line individual who provides exemplary customer service to families, staff, providers and visitors, both in-person and by phone. Answer questions, warmly, promptly, and correctly, and problem solve as needed. Provides first response to phone calls that come into the units, arranges for deliveries to patients rooms, directs visitors to their destinations, and maintains a safe, welcoming environment at all times, modeling service excellence to the organization. This individual is the key liaison to other departments and provides other disciplines with the tools for their jobs. The Unit Operations Coordinator supports patient care on the unit(s) and provides overall administrative support for the unit. This individual is also the unit(s) technology resource.
This role may be required to float to other hospital departments as needed based on need.