Posterity Group
Patient Appointing Representative (Part time Employment)
Posterity Group, Dayton, Ohio, United States, 45444
An excellent opportunity exists to work for a government contractor with competitive compensation and work-life balance. Posterity Group is seeking an experienced
Patient Appointing
Representative
for the
Wright-Patterson AFB, OH.
Location:
88th MDG
4881 Sugar Maple Drive
Wright-Patterson AFB
Ohio 45433
Role and Responsibilities:
As a Patient Appointing Representative (PAR), bridge the gap between the patients and the Wright-Patterson Medical Center, leveraging exceptionally professional and personable skills, leaving a substantial positive impression. The PAR shall:
Book appointments Book follow-up appointments Input cancellations Send in between encounters (IBE) to clinics for patients Update patients' demographics Follow booking protocols Schedule labs through 3rd party booking site Book primary care manager (PCM) and specialty clinic appointments Schedule referrals Requirements
6 months to 1 year of experience in a medical office 6 months to 1 year of experience in a fast-paced call center Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience Minimum typing speed of thirty-five (35) words per minute is required. Able to demonstrate excellent customer service skills, a professional demeanor, and a sound understanding of general medical ethics and etiquette Knowledge of electronic health record (EHR) and medical informatics systems (i.e. Genesis) and contact center software (T-Metrics) preferred
Salary Description
$15 - $16/hr + Health & Wellness Rate of $4.93/hr
Patient Appointing
Representative
for the
Wright-Patterson AFB, OH.
Location:
88th MDG
4881 Sugar Maple Drive
Wright-Patterson AFB
Ohio 45433
Role and Responsibilities:
As a Patient Appointing Representative (PAR), bridge the gap between the patients and the Wright-Patterson Medical Center, leveraging exceptionally professional and personable skills, leaving a substantial positive impression. The PAR shall:
Book appointments Book follow-up appointments Input cancellations Send in between encounters (IBE) to clinics for patients Update patients' demographics Follow booking protocols Schedule labs through 3rd party booking site Book primary care manager (PCM) and specialty clinic appointments Schedule referrals Requirements
6 months to 1 year of experience in a medical office 6 months to 1 year of experience in a fast-paced call center Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience Minimum typing speed of thirty-five (35) words per minute is required. Able to demonstrate excellent customer service skills, a professional demeanor, and a sound understanding of general medical ethics and etiquette Knowledge of electronic health record (EHR) and medical informatics systems (i.e. Genesis) and contact center software (T-Metrics) preferred
Salary Description
$15 - $16/hr + Health & Wellness Rate of $4.93/hr