Chicago Scholars Foundation
Manager of Donor Data and Analytics
Chicago Scholars Foundation, Chicago, Illinois, United States, 60290
Position Summary
Reports to: Chief Development & Operations Officer
About Chicago Scholars
Chicago Scholars is transforming the leadership landscape of our city by resolving the fundamental barriers to success for academically driven, first-generation college students from under-resourced communities. Through college counseling, mentoring, and by providing a supportive community to our Scholars through each phase of our program: College Access, College Success, and Career and Leadership Development, we ensure that they realize their full potential as students and leaders.
76% of Chicago Scholars graduate college within 6 years. Per the University of Chicago Consortium on Chicago School Research, only 49% of their peers earn a degree within 6 years. Upon graduation, our Scholars move into leadership positions across Chicago, helping to drive the economic future of their communities and our thriving city.
READI Commitment
At Chicago Scholars we strive to prepare our Scholars for the world and the world for our Scholars. Our dual focus on Scholars and the world are essential to our strategy. To achieve these goals, we center racial justice, equity, accessibility, diversity, and inclusion (READI) in all that we do.
Chicago Scholars' commitment to READI encompasses all of our stakeholders-from our staff to our board, from our volunteers to our partnering organizations, and most importantly our Scholars. This holistic approach is necessary for the sustained, long-term, positive impact that we seek for our Scholars, our neighborhoods, our city, and our world.
To learn more about Chicago Scholars commitment to READI, please visit chicagoscholars.org/readi.
Our Values
These are a set of guiding principles that apply to all stakeholders within the Chicago Scholars ecosystem. We select and retain stakeholders based on these stated expectations for how we achieve our mission and vision. Each are supported with core competencies and narrative for the sake of clarity.
We Dream Big. We speak up, innovate, push the boundaries and keep the creativity flowing. We don't accept the status quo because the stakes are too high. We have an incredible belief that growth and change is possible. While we dream big, we are laser focused on our intended goals and outcomes for our Scholars, our city and the world.
We Show Up. We show up every day; not just physically, but with a positive attitude and willingness to work, connect, challenge, engage, solve problems and have fun. We don't wait for someone to tell us what to do. We take action and get the job done. If we don't know how, we figure it out through our knowledge, exploration or our network.
We Embrace Our Differences. We represent a multicultural nation and our collective backgrounds, experiences, styles, values, perspectives and beliefs are an asset to the world. We recognize that together we achieve better outcomes more quickly. Justice and equity starts with us using our collective voice.
We Model the Way. We exhibit the behavior that we want to see in others and in the world. Titles are granted, but our behavior is what earns us respect. In order to model the way, we must be clear about our guiding principles, celebrate our accomplishments and learn from our challenges and failures.
We Care For Each Other. We adapt to the needs of the person in front of us. We pause, reflect and listen. We do our best work when we are in good relationship together. We care personally and challenge directly.
We Keep Our Word. When we commit, we are all in. Whether for events, a Scholar, a peer or ourselves. Our words are as powerful as our actions and are the building block of trust, respect, self-worth and integrity.
Position Summary:
Reporting to the Chief Development & Operations Officer, the Manager of Donor Data & Analytics combines development operations with fundraising strategy and analytics. This role is responsible for managing the Salesforce donor database, gift entry, donor acknowledgments, reporting, dashboard monitoring and financial reconciliation. As a member of the Development & External Engagement team, the Manager of Donor Data & Analytics also supports the entire team with setting fundraising goals, developing fundraising and relationship management strategies and operationalizing the annual development plan by conducting regular analysis of donors and fundraising strategies and reporting on trends.
Requirements
Key Responsibilities:
Donor Data Management Maintain and manage the integrity of the Salesforce database, including documenting processes and protocols Ensure high-quality, current donor data; oversee all data entry and gift tracking and ensure accurate gift coding in alignment with finance Produce regular fundraising reports and queries, review reports for accuracy Process donations and issue timely acknowledgments and tax letters Generate weekly, monthly, and custom fundraising reports and donor lists as requested Manage access to donation portals and pull donor reports (Benevity, YourCause, etc.) Partner with Finance to reconcile Development and Finance records on a monthly basis; edit and adjust records as needed Review bank transaction reports daily to identify ACH/direct deposit gifts and notify Finance of their designation Support finance in fulfilling audit requests Maintain an accurate record of donor lists, pledges, gifts, letters of intent Generate, format and edit Board/Associate Board give/get reports quarterly Development Analytics
Contribute to the creation of the annual development plan with a focus on data and reporting requirements, data analysis and outcomes measurement Routinely review donors and gifts to identify trends and make recommendations for cultivation and stewardship Maintain and monitor the Development Dashboard and other goal tracking systems; regularly report out to the D2E team on progress and keep the team on track towards goals Manage the use of Avid AI for the team as an analytical and strategic fundraising/marketing/data tool Assist in developing segmentation strategies for donor outreach and engagement Provide database and Classy support to the D2E team for appeals and campaigns Provide timely and accurate gift and constituent reports as requested by staff Additional Responsibilities
This role will occasionally work on nights and weekends for Scholar and Development events and programming. This role is also required to attend and support mandatory all staff events Support the development team with accomplishing department and fundraising goals, as well as the execution and support of non-fundraising organizational events Requirements :
Bachelor's degree At least 2 years of experience in nonprofit development data management required Proven expertise using Salesforce Strong organizational skills and attention to detail Strong analytical skills and the ability to translate data into actionable strategies Experience in donation processing, reporting and data strategy Ability to work independently, prioritize tasks and meet tight deadlines Strong communication and problem-solving skills Ability to embrace new technologies Must live in the Chicagoland area and have access to reliable transportation
Core Competencies:
•
Growth Mindset:
Takes initiative to expand knowledge and skills; Often thinks about ways to perform duties more effectively; Regularly seeks feedback and coaching to succeed in doing more complex work; Provides feedback to supervisors
•
Adaptability:
Changes work priorities to meet feedback and changing demands; Understands that the job sometimes encompasses a broader range of activities than the formal job description; Able to thoughtfully consider and embrace new ideas and different perspectives; Adapts well to organizational change
•
Teamwork & Collaboration:
Willing to take on additional tasks as needed to achieve team objectives; Actively participates as a team member and shows willingness to contribute and be open to feedback; Identifies self and others' areas of expertise to ensure the right people are part of a team
•
Accountability & Project Management:
Assesses if a roadblock will delay deadline and communicates any changes as needed; Work products (ex: reports, documents, files, etc.) are consistently complete and accurate; Leads projects with minimal supervision and ensures objectives are met
•
Problem Solving & Critical Thinking:
Proactively identifies potential challenges and takes initiative to find solutions; Sees ambiguous or challenging situations as opportunities; Identifies critical questions for discussion; Generally suggests logical, realistic solutions based upon evidence and best practice
•
Communication:
Communicates goals, objectives and strategies frequently and aligns it with work and tasks; Consistently adjusts style and tone to suit the target audience; Requests feedback and encourages others to share their point of view
To Apply
Please click 'Apply' to submit your application which should include a resume and cover letter no later than August 22, 2025, 5 pm CST. To be considered please include a cover letter that explains how you have used data in successful fundraising activities.
Salary Range:
$55,000 - $65,000
Best Offer First Policy : The data nationally show for every $1 paid to white men, women earn 82 cents, black men earn 88 cents, and black women earn 76 cents. Women and black and brown people are also less likely to negotiate than their white male peers. Chicago Scholars has decided to offer our best offer first rather than wait for a potential negotiation. This allows us to set salaries based on market data and internal equity and ensure fair and equal pay for every role.
If you have questions regarding either of the above policies, or any of Chicago Scholars employment policies, please reach out to the Human Resources team at humanresources@chicagoscholars.org with the subject line:
Policy Question .
To Apply
Please click 'Apply' to submit your application which should include a resume and cover letter by 4 pm CST August 21, 2025.
Please include a cover letter that explains how you have used data in successful fundraising activities. Applicants must reside in the Chicagoland metropolitan area.
Reports to: Chief Development & Operations Officer
About Chicago Scholars
Chicago Scholars is transforming the leadership landscape of our city by resolving the fundamental barriers to success for academically driven, first-generation college students from under-resourced communities. Through college counseling, mentoring, and by providing a supportive community to our Scholars through each phase of our program: College Access, College Success, and Career and Leadership Development, we ensure that they realize their full potential as students and leaders.
76% of Chicago Scholars graduate college within 6 years. Per the University of Chicago Consortium on Chicago School Research, only 49% of their peers earn a degree within 6 years. Upon graduation, our Scholars move into leadership positions across Chicago, helping to drive the economic future of their communities and our thriving city.
READI Commitment
At Chicago Scholars we strive to prepare our Scholars for the world and the world for our Scholars. Our dual focus on Scholars and the world are essential to our strategy. To achieve these goals, we center racial justice, equity, accessibility, diversity, and inclusion (READI) in all that we do.
Chicago Scholars' commitment to READI encompasses all of our stakeholders-from our staff to our board, from our volunteers to our partnering organizations, and most importantly our Scholars. This holistic approach is necessary for the sustained, long-term, positive impact that we seek for our Scholars, our neighborhoods, our city, and our world.
To learn more about Chicago Scholars commitment to READI, please visit chicagoscholars.org/readi.
Our Values
These are a set of guiding principles that apply to all stakeholders within the Chicago Scholars ecosystem. We select and retain stakeholders based on these stated expectations for how we achieve our mission and vision. Each are supported with core competencies and narrative for the sake of clarity.
We Dream Big. We speak up, innovate, push the boundaries and keep the creativity flowing. We don't accept the status quo because the stakes are too high. We have an incredible belief that growth and change is possible. While we dream big, we are laser focused on our intended goals and outcomes for our Scholars, our city and the world.
We Show Up. We show up every day; not just physically, but with a positive attitude and willingness to work, connect, challenge, engage, solve problems and have fun. We don't wait for someone to tell us what to do. We take action and get the job done. If we don't know how, we figure it out through our knowledge, exploration or our network.
We Embrace Our Differences. We represent a multicultural nation and our collective backgrounds, experiences, styles, values, perspectives and beliefs are an asset to the world. We recognize that together we achieve better outcomes more quickly. Justice and equity starts with us using our collective voice.
We Model the Way. We exhibit the behavior that we want to see in others and in the world. Titles are granted, but our behavior is what earns us respect. In order to model the way, we must be clear about our guiding principles, celebrate our accomplishments and learn from our challenges and failures.
We Care For Each Other. We adapt to the needs of the person in front of us. We pause, reflect and listen. We do our best work when we are in good relationship together. We care personally and challenge directly.
We Keep Our Word. When we commit, we are all in. Whether for events, a Scholar, a peer or ourselves. Our words are as powerful as our actions and are the building block of trust, respect, self-worth and integrity.
Position Summary:
Reporting to the Chief Development & Operations Officer, the Manager of Donor Data & Analytics combines development operations with fundraising strategy and analytics. This role is responsible for managing the Salesforce donor database, gift entry, donor acknowledgments, reporting, dashboard monitoring and financial reconciliation. As a member of the Development & External Engagement team, the Manager of Donor Data & Analytics also supports the entire team with setting fundraising goals, developing fundraising and relationship management strategies and operationalizing the annual development plan by conducting regular analysis of donors and fundraising strategies and reporting on trends.
Requirements
Key Responsibilities:
Donor Data Management Maintain and manage the integrity of the Salesforce database, including documenting processes and protocols Ensure high-quality, current donor data; oversee all data entry and gift tracking and ensure accurate gift coding in alignment with finance Produce regular fundraising reports and queries, review reports for accuracy Process donations and issue timely acknowledgments and tax letters Generate weekly, monthly, and custom fundraising reports and donor lists as requested Manage access to donation portals and pull donor reports (Benevity, YourCause, etc.) Partner with Finance to reconcile Development and Finance records on a monthly basis; edit and adjust records as needed Review bank transaction reports daily to identify ACH/direct deposit gifts and notify Finance of their designation Support finance in fulfilling audit requests Maintain an accurate record of donor lists, pledges, gifts, letters of intent Generate, format and edit Board/Associate Board give/get reports quarterly Development Analytics
Contribute to the creation of the annual development plan with a focus on data and reporting requirements, data analysis and outcomes measurement Routinely review donors and gifts to identify trends and make recommendations for cultivation and stewardship Maintain and monitor the Development Dashboard and other goal tracking systems; regularly report out to the D2E team on progress and keep the team on track towards goals Manage the use of Avid AI for the team as an analytical and strategic fundraising/marketing/data tool Assist in developing segmentation strategies for donor outreach and engagement Provide database and Classy support to the D2E team for appeals and campaigns Provide timely and accurate gift and constituent reports as requested by staff Additional Responsibilities
This role will occasionally work on nights and weekends for Scholar and Development events and programming. This role is also required to attend and support mandatory all staff events Support the development team with accomplishing department and fundraising goals, as well as the execution and support of non-fundraising organizational events Requirements :
Bachelor's degree At least 2 years of experience in nonprofit development data management required Proven expertise using Salesforce Strong organizational skills and attention to detail Strong analytical skills and the ability to translate data into actionable strategies Experience in donation processing, reporting and data strategy Ability to work independently, prioritize tasks and meet tight deadlines Strong communication and problem-solving skills Ability to embrace new technologies Must live in the Chicagoland area and have access to reliable transportation
Core Competencies:
•
Growth Mindset:
Takes initiative to expand knowledge and skills; Often thinks about ways to perform duties more effectively; Regularly seeks feedback and coaching to succeed in doing more complex work; Provides feedback to supervisors
•
Adaptability:
Changes work priorities to meet feedback and changing demands; Understands that the job sometimes encompasses a broader range of activities than the formal job description; Able to thoughtfully consider and embrace new ideas and different perspectives; Adapts well to organizational change
•
Teamwork & Collaboration:
Willing to take on additional tasks as needed to achieve team objectives; Actively participates as a team member and shows willingness to contribute and be open to feedback; Identifies self and others' areas of expertise to ensure the right people are part of a team
•
Accountability & Project Management:
Assesses if a roadblock will delay deadline and communicates any changes as needed; Work products (ex: reports, documents, files, etc.) are consistently complete and accurate; Leads projects with minimal supervision and ensures objectives are met
•
Problem Solving & Critical Thinking:
Proactively identifies potential challenges and takes initiative to find solutions; Sees ambiguous or challenging situations as opportunities; Identifies critical questions for discussion; Generally suggests logical, realistic solutions based upon evidence and best practice
•
Communication:
Communicates goals, objectives and strategies frequently and aligns it with work and tasks; Consistently adjusts style and tone to suit the target audience; Requests feedback and encourages others to share their point of view
To Apply
Please click 'Apply' to submit your application which should include a resume and cover letter no later than August 22, 2025, 5 pm CST. To be considered please include a cover letter that explains how you have used data in successful fundraising activities.
Salary Range:
$55,000 - $65,000
Best Offer First Policy : The data nationally show for every $1 paid to white men, women earn 82 cents, black men earn 88 cents, and black women earn 76 cents. Women and black and brown people are also less likely to negotiate than their white male peers. Chicago Scholars has decided to offer our best offer first rather than wait for a potential negotiation. This allows us to set salaries based on market data and internal equity and ensure fair and equal pay for every role.
If you have questions regarding either of the above policies, or any of Chicago Scholars employment policies, please reach out to the Human Resources team at humanresources@chicagoscholars.org with the subject line:
Policy Question .
To Apply
Please click 'Apply' to submit your application which should include a resume and cover letter by 4 pm CST August 21, 2025.
Please include a cover letter that explains how you have used data in successful fundraising activities. Applicants must reside in the Chicagoland metropolitan area.