Tata Consultancy Services
Salesforce business analyst
Must Have Technical/Functional Skills • sales, service certifications required • FSC certification will be preferred • Banking and financial services experience is preferred • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution • working knowledge in data migration and integration • Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
Roles & Responsibilities • Execute quick POC • Write user stories aligning to product capabilities of Financial Service cloud and experience cloud • Hands on work on the existing salesforce implementation • Lead defining and practical business solutions based on Salesforce.com technology implementing; experience leading executive discovery sessions • Understand requirements (functional and technical) needed to address client needs • Perform routine administration functions for Salesforce.com • Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects • Actively co-ordinate and participate in SIT and UAT • Co-ordinate with business and IT stakeholders • Onsite-offshore co-ordination • Report regular progress on projects • Testing and training strategies
Salary Range- $110,000-$135,000 a year
#LI-OJ1 #LI-DR1
Must Have Technical/Functional Skills • sales, service certifications required • FSC certification will be preferred • Banking and financial services experience is preferred • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution • working knowledge in data migration and integration • Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
Roles & Responsibilities • Execute quick POC • Write user stories aligning to product capabilities of Financial Service cloud and experience cloud • Hands on work on the existing salesforce implementation • Lead defining and practical business solutions based on Salesforce.com technology implementing; experience leading executive discovery sessions • Understand requirements (functional and technical) needed to address client needs • Perform routine administration functions for Salesforce.com • Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects • Actively co-ordinate and participate in SIT and UAT • Co-ordinate with business and IT stakeholders • Onsite-offshore co-ordination • Report regular progress on projects • Testing and training strategies
Salary Range- $110,000-$135,000 a year
#LI-OJ1 #LI-DR1