United Airlines
Senior Business Analyst - Information Technology
United Airlines, Bryan, Texas, United States, 77808
Job Overview and Responsibilities
We are seeking a Senior Business Analyst with a strong business presence, analytical mindset, and a proven track record of driving technology modernization initiatives in Agile and cloud-based environments—particularly within complex domains such as Passenger Revenue Accounting, Refunds, Credit Card Billing, and Commercial Receivables. This role requires a high degree of collaboration with cross-functional teams, including product owners and technical stakeholders, to elicit, document, and refine business requirements using Agile methodologies (Scrum and Kanban). The ideal candidate excels at transforming business needs into actionable user stories, enabling the successful execution of modernization efforts on AWS.
Key Responsibilities
Collaborate with business stakeholders to elicit and document clear, testable business requirements, use cases, and user stories that align with strategic objectives.
Facilitate discovery workshops, backlog refinement sessions, and stakeholder walkthroughs to clarify goals and prioritize functionality.
Analyze business processes, systems, and data flows to identify modernization opportunities and recommend scalable solutions leveraging AWS.
Participate in sprint planning, grooming, and agile ceremonies, ensuring timely and accurate delivery of requirements to development teams.
Support end-to-end project execution, including functional and user acceptance testing (UAT) to validate that solutions meet business expectations.
Act as a liaison between technical teams and business units, ensuring shared understanding and alignment throughout the delivery lifecycle.
Provide mentorship to junior analysts, encouraging high-quality documentation practices and stakeholder engagement.
Apply project management skills within agile environments, taking ownership of deliverables and driving initiatives through the full lifecycle—from discovery and estimation to delivery and adoption.
We are seeking a Senior Business Analyst with a strong business presence, analytical mindset, and a proven track record of driving technology modernization initiatives in Agile and cloud-based environments—particularly within complex domains such as Passenger Revenue Accounting, Refunds, Credit Card Billing, and Commercial Receivables. This role requires a high degree of collaboration with cross-functional teams, including product owners and technical stakeholders, to elicit, document, and refine business requirements using Agile methodologies (Scrum and Kanban). The ideal candidate excels at transforming business needs into actionable user stories, enabling the successful execution of modernization efforts on AWS.
Key Responsibilities
Collaborate with business stakeholders to elicit and document clear, testable business requirements, use cases, and user stories that align with strategic objectives.
Facilitate discovery workshops, backlog refinement sessions, and stakeholder walkthroughs to clarify goals and prioritize functionality.
Analyze business processes, systems, and data flows to identify modernization opportunities and recommend scalable solutions leveraging AWS.
Participate in sprint planning, grooming, and agile ceremonies, ensuring timely and accurate delivery of requirements to development teams.
Support end-to-end project execution, including functional and user acceptance testing (UAT) to validate that solutions meet business expectations.
Act as a liaison between technical teams and business units, ensuring shared understanding and alignment throughout the delivery lifecycle.
Provide mentorship to junior analysts, encouraging high-quality documentation practices and stakeholder engagement.
Apply project management skills within agile environments, taking ownership of deliverables and driving initiatives through the full lifecycle—from discovery and estimation to delivery and adoption.