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UnitedHealth Group

Field Care Coordinator- Lac Cruces, NM

UnitedHealth Group, Las Cruces, New Mexico, United States, 88005

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At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start

Caring. Connecting. Growing together.

The

Field Care Coordinator

will be the primary care manager for a panel of members with low-to-medium complexity medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office. You will work from home when not in the field.

If you reside near

Lac Cruces

,

NW,

you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs

Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines

Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan

Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health

Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission

Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

Create a positive experience and relationship with the member

Practice cultural sensitivity and cultural competence in daily care

Learn and listen to member needs and barriers to help promote self-advocating

Collaborating with clinical team of social aspects that might impact treatment plan

Proactively engage the member to manage their own health and healthcare

As needed, help the member engage with mental health and substance use treatment

Provide member education and health literacy on community resources and benefits to encourage self sufficiency

Support member to engage in work or volunteer activities, if desired, and develop solider social supports through deeper connections with friends, family, and their community

Partner with care team (community, providers, internal staff)

Knowledge and continued learning of community cultures and values

Conduct Comprehensive Needs Assessment (CNA)

Ability to transition from office to field locations multiple times per day

Ability to navigate multiple locations/terrains to visit employees, members and/or providers

Ability to transport equipment to and from field locations needed for visits (ex. laptop, etc.)

Ability to remain stationary for long periods of time to complete computer or tablet work duties

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Bachelor's degree OR 2+ years of relevant healthcare experience

Must meet one of the following:

2-year degree or higher with 2+ years of clinical experience

LPN with 2+ years of clinical experience

5+ years of relevant experience, including 2 years of clinical experience

1+ years of experience with MS Office, including Word, Excel, and Outlook

Reliable transportation and the ability to travel within assigned territory to meet with members and providers

Must have a designated workspace inside the home with access to high - speed internet availability

Must currently reside in New Mexico

Willing or ability to travel locally up to 50% of the time

Preferred Qualifications:

Bachelor's degree (4-year degree)

Commission for Case Manager (CCM) certification

4+ years of clinical experience

1+ years of care coordination experience at a Managed Care Organization / Health Plan

Experience with DSNP population

Experience with Medicare

Experience working in team-based care

Background in Managed Care

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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