Mission Rock Residential
Job Type
Full-time
Description
The Floating Property Manager (FPM) is accountable for all day-to-day property operations of properties within a region whose manager is on various types of leaves or where we don't have a manager. The FPM oversees and enhances the value of the property and ensuring the property team is positive and successful until a permanent manager return, or a new manager is hired.
Essential Duties and Responsibilities
Support the property's financial goals, manage the asset in the owners' best interest and in accordance with Company policies Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.) Assist in the preparation of the annual budget and income projections in a timely and accurate manner Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner Follows the Company's established procedures and state or local laws related to evictions Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and ensuring vendors have the appropriate vendor credentialing Complete property PCard (Petty Cash Card) reconciliations monthly to include receipt uploads and proper GL coding timely Ensure property is leased to the fullest capacity, based on the objectives of the ownership Utilize marketing strategies to secure prospective residents Confirms leasing staff is gathering information about market competition in the area Continually monitors and analyzes traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data, to give up-to-date information when requested Ensure the leasing and maintenance team members attend all required training classes and participate in general training relative to their position Represent the company in a professional manner Providing oversight of the team to ensure Company procedures are being followed, resulting in orderly and efficient workflows Confirm all leases and corresponding paperwork are completed accurately and entered daily into the software system Ensure current resident files are uploaded into Yardi Follow company Emergency Response Plan for the community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community Requirements
Experience:
Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer-service related business with appropriate certification(s) Education:
High school diploma or equivalent College degree preferred, but not required Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Salary Description
$82,000-$84,000
Full-time
Description
The Floating Property Manager (FPM) is accountable for all day-to-day property operations of properties within a region whose manager is on various types of leaves or where we don't have a manager. The FPM oversees and enhances the value of the property and ensuring the property team is positive and successful until a permanent manager return, or a new manager is hired.
Essential Duties and Responsibilities
Support the property's financial goals, manage the asset in the owners' best interest and in accordance with Company policies Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.) Assist in the preparation of the annual budget and income projections in a timely and accurate manner Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner Follows the Company's established procedures and state or local laws related to evictions Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and ensuring vendors have the appropriate vendor credentialing Complete property PCard (Petty Cash Card) reconciliations monthly to include receipt uploads and proper GL coding timely Ensure property is leased to the fullest capacity, based on the objectives of the ownership Utilize marketing strategies to secure prospective residents Confirms leasing staff is gathering information about market competition in the area Continually monitors and analyzes traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data, to give up-to-date information when requested Ensure the leasing and maintenance team members attend all required training classes and participate in general training relative to their position Represent the company in a professional manner Providing oversight of the team to ensure Company procedures are being followed, resulting in orderly and efficient workflows Confirm all leases and corresponding paperwork are completed accurately and entered daily into the software system Ensure current resident files are uploaded into Yardi Follow company Emergency Response Plan for the community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community Requirements
Experience:
Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer-service related business with appropriate certification(s) Education:
High school diploma or equivalent College degree preferred, but not required Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Salary Description
$82,000-$84,000