Adventure Christian School
Technology Support Specialist
Adventure Christian School, Roseville, California, United States, 95678
Position:
Technology Support Specialist
Location:
Adventure Christian School
Reports to:
Director of Operations
FLSA:
Non-exempt
Job Status
Full-time, at-will
Adventure Christian School is committed to providing a Christ-centered, academically excellent education in a nurturing environment where students are encouraged to grow in character, leadership, and a love for learning. As part of our mission, we seek a technically skilled, servant-hearted individual to join our team as a Technology Support Specialist.
In this role, you'll support our teachers, students, and staff by maintaining, troubleshooting, and improving the technology infrastructure that empowers learning every day. You'll help create a seamless, reliable, and innovative tech experience in classrooms and throughout the campus. From configuring devices and responding to help desk requests, to supporting live events and ensuring compliance with software standards-you'll be a critical part of our ministry's success.
If you're passionate about problem-solving, love serving others, and enjoy working in a dynamic, faith-driven environment, we invite you to bring your skills to a school that values excellence, teamwork, and a heart for God.
Hardware/Software Support Assists in all assigned technology and research projects Install, configure and support school applications on teacher and student devices (Apple devices, Chromebooks and Windows) Provides configuration and support for all computing peripherals such as printers, monitors, scanners, interactive smart boards and other equipment as necessary Configure VoIP hardware and software Account creation and management (Google, MS, Securely, GSuite, O365) Tracks inventory and performs lifecycle management of all IT equipment Maintains compliance with software/hardware licensing and inventory Provides software installations and updates through MDM solution (Mosyle) Helpdesk / Ticket System
Answers and responds to Help Desk requests in a timely manner; maintains current ticket information in the ticketing system Closes requests in the ticket tracking system within one business day of completion Audio / Visual Support
Set-up equipment for presentations and live broadcasts according to procedures established by the Technology Department Supports interactive boards and their projectors as well as standard LCD projectors Other
Abides to Core Values of Adventure Christian School Adheres to school and departmental policies and procedures Maintains technology standards as set by the IT Department Maintains confidentiality and integrity of all data accessed while performing the duties of the position Other duties as required High degree of integrity and discretion as a representative of Adventure Christian School and Bayside Church Maintain open and frequent communication with your supervisor and team Requirements
Primary Strengths
Love problem solving Highly annoyed if someone says, "That's not my job" Self-motivated and can work unsupervised Able to work under pressure and tight time constraints Great conflict resolution skills Love people and are patient and kind Love God and be a team player in all areas of Adventure Christian School, maintaining a servant heart Protect the integrity and ministry of Adventure Christian School Display a teachable spirit and solid work ethic Great people and communication skills Able to be flexible and work in a dynamic changing environment Qualification
Demonstrated proficiency in MAC and PC configuration, maintenance, and troubleshooting Basic understanding of DHCP, DNS, TCP/IP Ability to prioritize and schedule work duties in an efficient manner Functional knowledge of the following Windows 10 & 11 Chromebook and Chrome OS Apple hardware, MAC OS and iOS Google Suite and Microsoft Office Proven excellent customer service track record with outstanding communication skills Strong diplomacy; ability to effectively interact with a broad spectrum of people High level of integrity and confidentiality Ability to work independently and collaboratively, with minimal or no supervision Candidate should have a minimum of two years of experience, including the ability to connect and configure computers and peripherals; a relevant college degree may be considered as a substitute for work experience School experience is a plus Physical Requirement
Periods of prolonged sitting at a computer screen Ability to lift and move computers and peripheral equipment Time Commitment
Full-time, non-exempt, at-will Up to 40 hours a week, may include weekends, holidays, and evenings
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Technology Support Specialist
Location:
Adventure Christian School
Reports to:
Director of Operations
FLSA:
Non-exempt
Job Status
Full-time, at-will
Adventure Christian School is committed to providing a Christ-centered, academically excellent education in a nurturing environment where students are encouraged to grow in character, leadership, and a love for learning. As part of our mission, we seek a technically skilled, servant-hearted individual to join our team as a Technology Support Specialist.
In this role, you'll support our teachers, students, and staff by maintaining, troubleshooting, and improving the technology infrastructure that empowers learning every day. You'll help create a seamless, reliable, and innovative tech experience in classrooms and throughout the campus. From configuring devices and responding to help desk requests, to supporting live events and ensuring compliance with software standards-you'll be a critical part of our ministry's success.
If you're passionate about problem-solving, love serving others, and enjoy working in a dynamic, faith-driven environment, we invite you to bring your skills to a school that values excellence, teamwork, and a heart for God.
Hardware/Software Support Assists in all assigned technology and research projects Install, configure and support school applications on teacher and student devices (Apple devices, Chromebooks and Windows) Provides configuration and support for all computing peripherals such as printers, monitors, scanners, interactive smart boards and other equipment as necessary Configure VoIP hardware and software Account creation and management (Google, MS, Securely, GSuite, O365) Tracks inventory and performs lifecycle management of all IT equipment Maintains compliance with software/hardware licensing and inventory Provides software installations and updates through MDM solution (Mosyle) Helpdesk / Ticket System
Answers and responds to Help Desk requests in a timely manner; maintains current ticket information in the ticketing system Closes requests in the ticket tracking system within one business day of completion Audio / Visual Support
Set-up equipment for presentations and live broadcasts according to procedures established by the Technology Department Supports interactive boards and their projectors as well as standard LCD projectors Other
Abides to Core Values of Adventure Christian School Adheres to school and departmental policies and procedures Maintains technology standards as set by the IT Department Maintains confidentiality and integrity of all data accessed while performing the duties of the position Other duties as required High degree of integrity and discretion as a representative of Adventure Christian School and Bayside Church Maintain open and frequent communication with your supervisor and team Requirements
Primary Strengths
Love problem solving Highly annoyed if someone says, "That's not my job" Self-motivated and can work unsupervised Able to work under pressure and tight time constraints Great conflict resolution skills Love people and are patient and kind Love God and be a team player in all areas of Adventure Christian School, maintaining a servant heart Protect the integrity and ministry of Adventure Christian School Display a teachable spirit and solid work ethic Great people and communication skills Able to be flexible and work in a dynamic changing environment Qualification
Demonstrated proficiency in MAC and PC configuration, maintenance, and troubleshooting Basic understanding of DHCP, DNS, TCP/IP Ability to prioritize and schedule work duties in an efficient manner Functional knowledge of the following Windows 10 & 11 Chromebook and Chrome OS Apple hardware, MAC OS and iOS Google Suite and Microsoft Office Proven excellent customer service track record with outstanding communication skills Strong diplomacy; ability to effectively interact with a broad spectrum of people High level of integrity and confidentiality Ability to work independently and collaboratively, with minimal or no supervision Candidate should have a minimum of two years of experience, including the ability to connect and configure computers and peripherals; a relevant college degree may be considered as a substitute for work experience School experience is a plus Physical Requirement
Periods of prolonged sitting at a computer screen Ability to lift and move computers and peripheral equipment Time Commitment
Full-time, non-exempt, at-will Up to 40 hours a week, may include weekends, holidays, and evenings
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.