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Lofton Staffing & Security

Customer Service

Lofton Staffing & Security, New Iberia, Louisiana, United States, 70563

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Service Advisor

Service Advisor needed for the Jeanerette area.

*Must have a clear background

*Must have a valid driver's license and clear MVR.

General job description:

Greet customers and assist them with any inquiries they may have Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle Consult with customer on applicable service specials Prioritize required services, and be prepared to provide options upon request Keep customer informed on completion times, service expenses, and possible changes Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Spend quality time building relationship with the customer Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle

Requirements: Job Type: Temp to Hire Post Date: 07/16/2025