Housing Services - VOA Mid-States
Program Manager - Recovery Community Center
Housing Services - VOA Mid-States, Murray, Kentucky, United States, 42071
POSITION TITLE : Program Manager
LOCATION:
Recovery Community Center, Murray, KY
STATUS : Full-Time, Salary, Exempt
PROGRAM : Addiction Recovery Services
REPORTS TO : Senior Program Manager
INTRODUCTION :
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS :
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans
Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts *Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) * All company paid benefits and paid time off effective day one
Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee DE&I Committee Retention Committee
Training & Development VOA LEAD Program- Leadership Development Program VOA University - Staff Development VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS :
The Program Manager will be responsible to direct and oversee assigned Recovery Community Center(s). Program Manager will oversee and assist with facilitating recovery groups, making service provider referrals and contacts (vocational, educational, life skills, physical & behavioral health), creating a comfortable sober "hang out" with amenities (wi-fi, available food service, and refreshments), and related activities. Program manager will be responsible for hiring and evaluating Peer Support Specialist who will also provide groups and referrals to those that visit the RCC. Program Manager will ensure that services are led in a trauma informed way.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
The position requires a minimum of a Bachelor's Degree, Master's preferred. It requires a reasonable combination of the following knowledge and skills; work with mental illness and addiction, use of motivational interviewing and/or other harm reduction approaches, use of community resources and ability to serve as an appropriate role model. Compassion towards people living with behavioral health and substance use issues, and Hepatitis C and HIV/AIDS. Ability to convey respect to the target populations are critical. Must learn and apply agency, personnel and program policies and procedures. Minimum of 1 year of sobriety.
RESPONSIBILITIES :
1. To direct, oversee and provide outreach for VOA's Recovery Community Center (RCC)
2. Provide services daily to individuals/clients who are present at the RCC
3. Lead recovery groups and identify other individuals to provide support to participants of RCC
4. Provide referrals to participants as appropriate
5. Assess clients for use of support services funds
6. Work effectively with referral sources and community partners.
7. To provide oversight, training, and guidance to peer support specialists
8. To provide crisis counseling on personal, financial, employment, behavioral, crisis and substance abuse matters for residents.
9. Conducts comprehensive assessments, and reassessments, to determine the need for housing, medical, social, educational, and other identified services
10. Identify community resources and develop cooperative relationships with other social service providers.
11. Represent agency programs, policies and procedures accurately in the community and with other social service agencies.
12. Advise other staff on treatment matters and coordinate team treatment as appropriate.
13. To maintain statistical data on all residents on caseload through reporting.
14. To review service plans with staff and update files in accordance with CRR.
15. To monitor and enforce compliance of residents within programs as assigned.
16. To complete initial intakes as assigned.
17. To complete discharge planning as assigned.
18. Assist with special projects such as Quality Assurance and to assist with ensuring compliance with COA standards and CRR requirements.
19. Assist with documentation control on therapy files as assigned.
20. Participate in regular client review.
21. Provide case management services that are targeted on the identified needs of the individual
22. Performance quality improvement (PQI) duties as assigned by supervision & PQI committee.
23. Other duties assigned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
LOCATION:
Recovery Community Center, Murray, KY
STATUS : Full-Time, Salary, Exempt
PROGRAM : Addiction Recovery Services
REPORTS TO : Senior Program Manager
INTRODUCTION :
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS :
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans
Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts *Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) * All company paid benefits and paid time off effective day one
Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee DE&I Committee Retention Committee
Training & Development VOA LEAD Program- Leadership Development Program VOA University - Staff Development VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS :
The Program Manager will be responsible to direct and oversee assigned Recovery Community Center(s). Program Manager will oversee and assist with facilitating recovery groups, making service provider referrals and contacts (vocational, educational, life skills, physical & behavioral health), creating a comfortable sober "hang out" with amenities (wi-fi, available food service, and refreshments), and related activities. Program manager will be responsible for hiring and evaluating Peer Support Specialist who will also provide groups and referrals to those that visit the RCC. Program Manager will ensure that services are led in a trauma informed way.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
The position requires a minimum of a Bachelor's Degree, Master's preferred. It requires a reasonable combination of the following knowledge and skills; work with mental illness and addiction, use of motivational interviewing and/or other harm reduction approaches, use of community resources and ability to serve as an appropriate role model. Compassion towards people living with behavioral health and substance use issues, and Hepatitis C and HIV/AIDS. Ability to convey respect to the target populations are critical. Must learn and apply agency, personnel and program policies and procedures. Minimum of 1 year of sobriety.
RESPONSIBILITIES :
1. To direct, oversee and provide outreach for VOA's Recovery Community Center (RCC)
2. Provide services daily to individuals/clients who are present at the RCC
3. Lead recovery groups and identify other individuals to provide support to participants of RCC
4. Provide referrals to participants as appropriate
5. Assess clients for use of support services funds
6. Work effectively with referral sources and community partners.
7. To provide oversight, training, and guidance to peer support specialists
8. To provide crisis counseling on personal, financial, employment, behavioral, crisis and substance abuse matters for residents.
9. Conducts comprehensive assessments, and reassessments, to determine the need for housing, medical, social, educational, and other identified services
10. Identify community resources and develop cooperative relationships with other social service providers.
11. Represent agency programs, policies and procedures accurately in the community and with other social service agencies.
12. Advise other staff on treatment matters and coordinate team treatment as appropriate.
13. To maintain statistical data on all residents on caseload through reporting.
14. To review service plans with staff and update files in accordance with CRR.
15. To monitor and enforce compliance of residents within programs as assigned.
16. To complete initial intakes as assigned.
17. To complete discharge planning as assigned.
18. Assist with special projects such as Quality Assurance and to assist with ensuring compliance with COA standards and CRR requirements.
19. Assist with documentation control on therapy files as assigned.
20. Participate in regular client review.
21. Provide case management services that are targeted on the identified needs of the individual
22. Performance quality improvement (PQI) duties as assigned by supervision & PQI committee.
23. Other duties assigned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.