Recruiting from Scratch
Engineering Manager, Agent Software Engineer
Recruiting from Scratch, New York, New York, us, 10261
Who is Recruiting from Scratch:
Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
About the client:
Title of Role:
Engineering Manager, Agent Software Engineering
Location:
New York City, NY Company Stage of Funding:
Series C ($200M+ raised; $1.5B valuation) Office Type:
Onsite - 5 Days a Week Salary:
$300,000 - $375,000 + Equity Company Description
Join one of the fastest-growing companies in the generative AI space. This client is a Series C venture-backed startup building cutting-edge technology that's revolutionizing the customer support landscape. Their flagship platform deploys highly intelligent AI agents that deliver human-like responses across multiple channels - improving user satisfaction and scaling customer service efficiently. With over $200M raised and a valuation exceeding $1.5B, this is a rare opportunity to join a rocketship company at a pivotal stage of growth.
The company is actively expanding its engineering footprint in New York City, building on its West Coast foundations. You'll join a passionate, high-performing team that values product ownership, rapid iteration, and solving hard technical problems. What You Will Do Lead and grow a team of software engineers focused on deploying conversational AI agents that serve millions of end-users. Drive product development for core agent software features, delivering high-performance, scalable solutions in real-time environments. Collaborate directly with customers to understand requirements, build solutions, and deploy enterprise-grade AI products. Partner cross-functionally with research, product, and other engineering teams to drive the roadmap forward. Foster a culture of technical excellence, ownership, and iterative improvement. Champion mentorship, professional growth, and inclusivity across the team. Occasionally travel to the San Francisco HQ, especially during onboarding or company-wide initiatives. Ideal Candidate Background 1+ years of experience leading high-performing software engineering teams. 5+ years of hands-on software development experience. Strong technical foundation in backend or full-stack engineering - experience with TypeScript and Python is highly preferred. Prior experience at top-tier technology companies or fast-scaling startups. Proven ability to coach engineers, manage performance, and support career development. Comfortable in fast-paced, ambiguous startup environments and excited to build in a new office. Preferred Experience working with AI/ML products or in the customer support technology space. Background in enterprise SaaS or platform engineering. Familiarity with real-time systems and high-concurrency applications. Exposure to building multi-tenant or enterprise-grade software systems. Compensation and Benefits Base Salary:
$300,000 - $375,000 Equity:
Competitive stock options Comprehensive health, dental, and vision insurance Generous PTO and holidays Onsite perks in the NYC office Opportunity to work on cutting-edge AI in a highly visible, high-impact role Join a team on track to scale from 30 to 75+ engineers by year-end
This is a full-time opportunity for candidates authorized to work in the U.S. Visa sponsorship is available.
Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
About the client:
Title of Role:
Engineering Manager, Agent Software Engineering
Location:
New York City, NY Company Stage of Funding:
Series C ($200M+ raised; $1.5B valuation) Office Type:
Onsite - 5 Days a Week Salary:
$300,000 - $375,000 + Equity Company Description
Join one of the fastest-growing companies in the generative AI space. This client is a Series C venture-backed startup building cutting-edge technology that's revolutionizing the customer support landscape. Their flagship platform deploys highly intelligent AI agents that deliver human-like responses across multiple channels - improving user satisfaction and scaling customer service efficiently. With over $200M raised and a valuation exceeding $1.5B, this is a rare opportunity to join a rocketship company at a pivotal stage of growth.
The company is actively expanding its engineering footprint in New York City, building on its West Coast foundations. You'll join a passionate, high-performing team that values product ownership, rapid iteration, and solving hard technical problems. What You Will Do Lead and grow a team of software engineers focused on deploying conversational AI agents that serve millions of end-users. Drive product development for core agent software features, delivering high-performance, scalable solutions in real-time environments. Collaborate directly with customers to understand requirements, build solutions, and deploy enterprise-grade AI products. Partner cross-functionally with research, product, and other engineering teams to drive the roadmap forward. Foster a culture of technical excellence, ownership, and iterative improvement. Champion mentorship, professional growth, and inclusivity across the team. Occasionally travel to the San Francisco HQ, especially during onboarding or company-wide initiatives. Ideal Candidate Background 1+ years of experience leading high-performing software engineering teams. 5+ years of hands-on software development experience. Strong technical foundation in backend or full-stack engineering - experience with TypeScript and Python is highly preferred. Prior experience at top-tier technology companies or fast-scaling startups. Proven ability to coach engineers, manage performance, and support career development. Comfortable in fast-paced, ambiguous startup environments and excited to build in a new office. Preferred Experience working with AI/ML products or in the customer support technology space. Background in enterprise SaaS or platform engineering. Familiarity with real-time systems and high-concurrency applications. Exposure to building multi-tenant or enterprise-grade software systems. Compensation and Benefits Base Salary:
$300,000 - $375,000 Equity:
Competitive stock options Comprehensive health, dental, and vision insurance Generous PTO and holidays Onsite perks in the NYC office Opportunity to work on cutting-edge AI in a highly visible, high-impact role Join a team on track to scale from 30 to 75+ engineers by year-end
This is a full-time opportunity for candidates authorized to work in the U.S. Visa sponsorship is available.