Experis
One of our financial client s seeking a
Genesys Developer
to join their team. Please find the job description below:
Position Summary: Role: Genesys Developer Location: Charlotte NC 28202, Plano TX (Hybrid role) Duration: 12+ months with possible extension
Primary : Genesys Secondary : Cloud computing Genesys Cloud, Genesys Engage NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes)
5+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud; Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting Working experience on Major Genesys and NICE platform upgrades Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions Experience with Genesys products (PureCloud, PureEngage,PureConnect) Experience with call recording platforms (NICE, Genesys IR) Experience with Genesys Cloud APIs,SDKs and development tools Knowledge on Genesys Cloud security features Proficiency with programming languages (Java,Python,JavaScript) Excellent problem solving skills Strong and confident knowledge in Contact Center network topology Coordinate with other tech partners like Avaya, network partners and product vendors Knowledge in Siebel CRM Application Integration Familiar with Agile methodologies and related process. Ability to arrange and write Design Documents.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells
- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Genesys Developer
to join their team. Please find the job description below:
Position Summary: Role: Genesys Developer Location: Charlotte NC 28202, Plano TX (Hybrid role) Duration: 12+ months with possible extension
Primary : Genesys Secondary : Cloud computing Genesys Cloud, Genesys Engage NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes)
5+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud; Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting Working experience on Major Genesys and NICE platform upgrades Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions Experience with Genesys products (PureCloud, PureEngage,PureConnect) Experience with call recording platforms (NICE, Genesys IR) Experience with Genesys Cloud APIs,SDKs and development tools Knowledge on Genesys Cloud security features Proficiency with programming languages (Java,Python,JavaScript) Excellent problem solving skills Strong and confident knowledge in Contact Center network topology Coordinate with other tech partners like Avaya, network partners and product vendors Knowledge in Siebel CRM Application Integration Familiar with Agile methodologies and related process. Ability to arrange and write Design Documents.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells
- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.