WayUp
mthree, Production Support Analyst - Application via WayUp
WayUp, New York, New York, us, 10261
mthree, Production Support Analyst - Application via WayUp
Join to apply for the
mthree, Production Support Analyst - Application via WayUp
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WayUp mthree, Production Support Analyst - Application via WayUp
2 days ago Be among the first 25 applicants Join to apply for the
mthree, Production Support Analyst - Application via WayUp
role at
WayUp Get AI-powered advice on this job and more exclusive features. This role is with mthree. WayUp is partnering with mthree to hire top talent.
Responsibilities:
Provide front-line support for trading systems across equities, algo, futures, and options,ensuring consistent service delivery to internal and external clients Proactively monitor system alerts and manage incidents across the entire stack: hardware,software, application, and network Handle trade flow, order routing, pricing, and market data-related issues across equity and derivative trading platform. Coordinate with front-office, middle-office, and infrastructure teams during incident calls and critical outages Collaborate closely with application development teams to investigate and resolve recurring issues, and provide input into platform design and improvements Contribute to continuous improvement initiatives including automation, resiliency, observability, and knowledge base development Operate within a follow-the-sun global support model with teams in Asia, EMEA, and North America Participate in weekend and off-hours on-call rotations and act as a point of escalation for major incidents Ensure global consistency in processes, documentation, and tooling Bachelor’s Degree in Computer Science (preferred) or related technical field Working knowledge of UNIX/Linux, scripting languages (e.g., Shell, Python, Perl, or JavaScript), and relational databases (e.g., Sybase, DB2, SQL, Postgres) Ability to troubleshoot production issues across a multi-tiered environment Some understanding of trading flows in equities and derivatives, ideally with exposure to low-latency and algorithmic execution environments Excellent communication skills and the ability to remain calm under pressure Experience with ticketing and monitoring tools (e.g., ServiceNow, Geneos, Splunk, Grafana) is a plus Knowledge of market structure, FIX protocol, or exchange connectivity is a plus
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Referrals increase your chances of interviewing at WayUp by 2x Sign in to set job alerts for “Production Support Analyst” roles.
Application Support Analyst - C11 - New York
New York, NY $86,330.00-$120,470.00 3 days ago New York City Metropolitan Area $80,000.00-$100,000.00 3 weeks ago New York, NY $120,000.00-$150,000.00 3 days ago New York City Metropolitan Area $90,000.00-$110,000.00 2 days ago Garden City, NY $50,000.00-$60,000.00 1 month ago New York City Metropolitan Area $85,000.00-$100,000.00 2 days ago New York City Metropolitan Area 2 weeks ago New York, NY $150,000.00-$170,000.00 2 weeks ago Jersey City, NJ $120,000.00-$240,000.00 2 weeks ago New York City Metropolitan Area 1 week ago Whippany, NJ $152,859.00-$168,145.00 3 weeks ago Edison, NJ $80,000.00-$90,000.00 1 day ago Application Support Analyst - Marex Solutions
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
mthree, Production Support Analyst - Application via WayUp
role at
WayUp mthree, Production Support Analyst - Application via WayUp
2 days ago Be among the first 25 applicants Join to apply for the
mthree, Production Support Analyst - Application via WayUp
role at
WayUp Get AI-powered advice on this job and more exclusive features. This role is with mthree. WayUp is partnering with mthree to hire top talent.
Responsibilities:
Provide front-line support for trading systems across equities, algo, futures, and options,ensuring consistent service delivery to internal and external clients Proactively monitor system alerts and manage incidents across the entire stack: hardware,software, application, and network Handle trade flow, order routing, pricing, and market data-related issues across equity and derivative trading platform. Coordinate with front-office, middle-office, and infrastructure teams during incident calls and critical outages Collaborate closely with application development teams to investigate and resolve recurring issues, and provide input into platform design and improvements Contribute to continuous improvement initiatives including automation, resiliency, observability, and knowledge base development Operate within a follow-the-sun global support model with teams in Asia, EMEA, and North America Participate in weekend and off-hours on-call rotations and act as a point of escalation for major incidents Ensure global consistency in processes, documentation, and tooling Bachelor’s Degree in Computer Science (preferred) or related technical field Working knowledge of UNIX/Linux, scripting languages (e.g., Shell, Python, Perl, or JavaScript), and relational databases (e.g., Sybase, DB2, SQL, Postgres) Ability to troubleshoot production issues across a multi-tiered environment Some understanding of trading flows in equities and derivatives, ideally with exposure to low-latency and algorithmic execution environments Excellent communication skills and the ability to remain calm under pressure Experience with ticketing and monitoring tools (e.g., ServiceNow, Geneos, Splunk, Grafana) is a plus Knowledge of market structure, FIX protocol, or exchange connectivity is a plus
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Referrals increase your chances of interviewing at WayUp by 2x Sign in to set job alerts for “Production Support Analyst” roles.
Application Support Analyst - C11 - New York
New York, NY $86,330.00-$120,470.00 3 days ago New York City Metropolitan Area $80,000.00-$100,000.00 3 weeks ago New York, NY $120,000.00-$150,000.00 3 days ago New York City Metropolitan Area $90,000.00-$110,000.00 2 days ago Garden City, NY $50,000.00-$60,000.00 1 month ago New York City Metropolitan Area $85,000.00-$100,000.00 2 days ago New York City Metropolitan Area 2 weeks ago New York, NY $150,000.00-$170,000.00 2 weeks ago Jersey City, NJ $120,000.00-$240,000.00 2 weeks ago New York City Metropolitan Area 1 week ago Whippany, NJ $152,859.00-$168,145.00 3 weeks ago Edison, NJ $80,000.00-$90,000.00 1 day ago Application Support Analyst - Marex Solutions
Whippany, NJ $152,859.00-$160,000.00 1 month ago Laboratory Application Support Specialist
Application Support - Equities Middle Office
New York, NY $115,000.00-$160,000.00 1 week ago PGIM Fixed Income - Production Support Analyst
Newark, NJ $95,000.00-$105,000.00 1 day ago Applications Analyst II (Radiology IT Support) - Digital and Technology Partners - Onsite/Hybrid
New York, NY $82,000.00-$123,000.00 2 weeks ago Trading Desk Application Support Specialist
New York, NY $89,000.00-$146,000.00 3 days ago Technology Support Lead - Future &Options Production Management
New York, NY $105,000.00-$150,000.00 1 week ago Equities Electronic Application Support Lead Analyst, VP
New York, NY $142,320.00-$213,480.00 1 week ago Production Print Support Specialist - Hotline
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr