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Ambassador Resources

Level 2 Tech Support Engineer

Ambassador Resources, Parsippany, New Jersey, us, 07054

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No 3rd parties or C2C!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Must be a US citizen or Green Card Holder!!!!!!!!!!!!!!!!!!!! 70K to 80K (Full Time)

The IT Engineer/Service Desk Technician / Level 2: this person needs to be capable of handling most of the tickets from our level I team as they are escalated.

Problem solver who is self-motivated and can figure things out Solid troubleshooting skills-primarily within Windows (95%) Effective communications skills, customer communications, experience with Ticketing VMware experience Active Directory Office 365 ConnectWise Must have exp working for an MSP DNS, DHCP, Group Policy, LAN/WAN Experience with financial software (QuickBooks, Sage for example) is helpful Other: Printers, Microsoft updates and releases, patch management

Access Points, Firewalls, Configurations & Implementation

This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc