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System One

Content Management Analyst

System One, Boston, Massachusetts, us, 02298

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Content Management Analyst

Employment Type:

Contract/Temp

Date Posted:

7/14/2025

Location:

Boston, MA

Pay Range:

40.50 - 43.25 USD per Hour

Job Number:

JO-2507-2684

Primary Function

The Questionnaires Team within Client Operations has an open position for a Content Management Analyst focused on defining and optimizing the Loopio library structure and for maintaining accessibility and content quality. Additionally, this role will be responsible for SME collaboration, content review and templating of reoccurring deliverables.

Pay rate: $40.50 - $43.25

Location: Boston, MA (Seaport area- accessible transportation via red and silver line)

Hybrid - onsite 4 days a week

Duties & Responsibilities

Loopio Library Management: Build, maintain, and enhance the structure and organization of the Loopio database to ensure content accessibility and consistency across responses

Content Optimization: Conduct ongoing content reviews to identify outdated or inaccurate entries, ensuring all materials meet compliance and quality standards

Templating RFIs: Design and manage templates for recurring information requests to promote efficiency and consistency

SME Collaboration: Partner with subject matter experts to gather, refine, and validate RFI content, ensuring it is current, accurate, and clearly articulated

Project Coordination: Work across teams to manage multiple content-related assignments under strict and competing deadlines

Process Improvement: Identify and implement best practices for content management, version control, and response workflows

Skills & Qualifications

Strong knowledge of content management systems, specifically Loopio

Proficiency in Microsoft Word and Excel

Excellent attention to detail and organizational skills

Strong written and verbal communication skills

Ability to work independently while contributing to a collaborative team environment

Positive, collegial attitude with a high level of professionalism

Effective time management skills; ability to prioritize multiple assignments and meet deadlines under pressure

Education & Experience

Bachelor's degree in Communications, English, Business, or a related field preferred

3+ years of relevant content management experience within the investment industry or financial services sector preferred

To Apply

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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