Compass Group, North America
Director of Restaurants and Clubs
Compass Group, North America, Chicago, Illinois, United States, 60290
Levy Sector
Salary: $100,000 - $120,000 / Year
Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Position Overview:
Levy is seeking a Director of Clubs and Restaurants to lead premium dining operations at the United Center, home of the Chicago Bulls and Blackhawks. This role oversees a team of managers responsible for high-end restaurants & clubs.
Queenie's Supper Club Restaurant
The Ketel One Club
Rocky's Bar
BMO/MIU Clubs
The Stadium Club
FanDuel Sportsbook
Calamos and Glass Club VIP Clubs
You'll drive excellence in service, team leadership, and operational performance across all premium spaces.
Key Responsibilities:
Lead, mentor, and manage a team of front-of-house managers across premium venues
Ensure high standards in guest experience, service delivery, and cleanliness
Collaborate with culinary and event teams on menu planning and execution
Manage labor, inventory, and financial performance across outlets
Build relationships with our partners, sponsors, and VIP guests
Oversee training, scheduling, and team development for restaurant and club staff
Handle escalated guest concerns and support service recovery efforts
Work on improving the guest experience year over year
Keep the manager(s) in compliance with Levy and UC standards of operations
Control COGS and Labor spend
Develop a unified program that spans over all outlets
Keep bar offerings up to date with current trends
Elevate the program through thoughtful and controlled systems and objectives
Work with UC on activations for clubs
Maintain the presentation of all Restaurant & Club outlets in menu formats, website information, and other items pertaining to Restaurants & Clubs
Run the program and be able to discuss the financials from the department
Qualifications:
5+ years in hospitality leadership, ideally in restaurant or premium venues
Experience managing other managers in a multi-unit or large-scale setting
Strong financial, operational, and people management skills
Passion for hospitality, food, and delivering memorable experiences
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) for paid time off benefits information.
Salary: $100,000 - $120,000 / Year
Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Position Overview:
Levy is seeking a Director of Clubs and Restaurants to lead premium dining operations at the United Center, home of the Chicago Bulls and Blackhawks. This role oversees a team of managers responsible for high-end restaurants & clubs.
Queenie's Supper Club Restaurant
The Ketel One Club
Rocky's Bar
BMO/MIU Clubs
The Stadium Club
FanDuel Sportsbook
Calamos and Glass Club VIP Clubs
You'll drive excellence in service, team leadership, and operational performance across all premium spaces.
Key Responsibilities:
Lead, mentor, and manage a team of front-of-house managers across premium venues
Ensure high standards in guest experience, service delivery, and cleanliness
Collaborate with culinary and event teams on menu planning and execution
Manage labor, inventory, and financial performance across outlets
Build relationships with our partners, sponsors, and VIP guests
Oversee training, scheduling, and team development for restaurant and club staff
Handle escalated guest concerns and support service recovery efforts
Work on improving the guest experience year over year
Keep the manager(s) in compliance with Levy and UC standards of operations
Control COGS and Labor spend
Develop a unified program that spans over all outlets
Keep bar offerings up to date with current trends
Elevate the program through thoughtful and controlled systems and objectives
Work with UC on activations for clubs
Maintain the presentation of all Restaurant & Club outlets in menu formats, website information, and other items pertaining to Restaurants & Clubs
Run the program and be able to discuss the financials from the department
Qualifications:
5+ years in hospitality leadership, ideally in restaurant or premium venues
Experience managing other managers in a multi-unit or large-scale setting
Strong financial, operational, and people management skills
Passion for hospitality, food, and delivering memorable experiences
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) for paid time off benefits information.