City of Robbinsdale, MN
Customer Service Representative - part-time
City of Robbinsdale, MN, Robbinsdale, Minnesota, United States
Salary:
$24.37 - $29.10 Hourly Location :
Robbinsdale, MN Job Type:
Part Time Regular Job Number:
2018-00190 Department:
License Center Opening Date:
07/25/2025 Closing Date:
8/8/2025 11:59 PM Central
Position Objective
The City of Robbinsdale is seeking a part-time Customer Service Representative
to work in our vibrant License Center. Come join our dedicated team in serving Robbinsdale and the surrounding communities by connecting residents with the essential services and licenses they need to go about their daily lives.
This position is expected to be scheduled 18 hours per week. Position Objective: The Customer Service Representative provides customer service to residents by assisting with vehicle titling, replacement driver's licenses, DNR licensing, and passport applications. Responsibilities
Professional/Technical Duties and Responsibilities: Provide in-person customer service by assisting customers with motor vehicle transactions such as vehicle title and registrations Assist customers with passport applications or driver's license transactions Assist customers with DNR licensing and registration transactions Handle cash transactions with a high degree of accuracy and accountability Address complex questions requiring extensive knowledge of state law and policy Perform other job-related duties as assigned Minimum Qualifications
Knowledge, Skills, and Abilities:
Proficiency in customer service and communication Knowledge of motor vehicle registration and title transfer processes Familiarity with passport application procedures Understanding of DNR transaction requirements Ability to handle complex questions and provide clear, accurate information Strong organizational skills and attention to detail Basic computer skills and proficiency in relevant software applications Certification in Passport Acceptance or Driver License Issuance. Education and Experience:
High School Diploma or GED Some experience providing in-person customer service.
Supplemental Information
Physical Requirements: The role of a CSR requires prolonged periods of sitting and working at a computer. The job may occasionally require lifting and carrying office supplies or documents.
Working Conditions: The CSR typically works in an office environment with standard working hours. The role requires adherence to privacy and confidentiality standards, as well as compliance with relevant laws and regulations. The office environment is generally climate-controlled and equipped with standard office furnishings and technology. Information available by contacting Robbinsdale Human Resources.
$24.37 - $29.10 Hourly Location :
Robbinsdale, MN Job Type:
Part Time Regular Job Number:
2018-00190 Department:
License Center Opening Date:
07/25/2025 Closing Date:
8/8/2025 11:59 PM Central
Position Objective
The City of Robbinsdale is seeking a part-time Customer Service Representative
to work in our vibrant License Center. Come join our dedicated team in serving Robbinsdale and the surrounding communities by connecting residents with the essential services and licenses they need to go about their daily lives.
This position is expected to be scheduled 18 hours per week. Position Objective: The Customer Service Representative provides customer service to residents by assisting with vehicle titling, replacement driver's licenses, DNR licensing, and passport applications. Responsibilities
Professional/Technical Duties and Responsibilities: Provide in-person customer service by assisting customers with motor vehicle transactions such as vehicle title and registrations Assist customers with passport applications or driver's license transactions Assist customers with DNR licensing and registration transactions Handle cash transactions with a high degree of accuracy and accountability Address complex questions requiring extensive knowledge of state law and policy Perform other job-related duties as assigned Minimum Qualifications
Knowledge, Skills, and Abilities:
Proficiency in customer service and communication Knowledge of motor vehicle registration and title transfer processes Familiarity with passport application procedures Understanding of DNR transaction requirements Ability to handle complex questions and provide clear, accurate information Strong organizational skills and attention to detail Basic computer skills and proficiency in relevant software applications Certification in Passport Acceptance or Driver License Issuance. Education and Experience:
High School Diploma or GED Some experience providing in-person customer service.
Supplemental Information
Physical Requirements: The role of a CSR requires prolonged periods of sitting and working at a computer. The job may occasionally require lifting and carrying office supplies or documents.
Working Conditions: The CSR typically works in an office environment with standard working hours. The role requires adherence to privacy and confidentiality standards, as well as compliance with relevant laws and regulations. The office environment is generally climate-controlled and equipped with standard office furnishings and technology. Information available by contacting Robbinsdale Human Resources.