Hustle Notice Biz
Customer Account Representative
Department:
Linked Light Pulse
Employment Type:
Full Time
Location:
Baton Rouge, LA
Compensation:
$63,000 - $67,000 / year
Description
We are seeking a detail-oriented and proactive
Customer Account Representative
to manage and nurture client relationships, ensure customer satisfaction, and support account management processes. The ideal candidate is an excellent communicator with a customer-first mindset who thrives in a fast-paced environment.
Key Responsibilities Manage customer accounts and serve as the primary point of contact Address client inquiries and resolve issues in a timely and effective manner Monitor account performance and usage trends to identify opportunities for improvement Coordinate with internal departments to ensure customer needs are met Maintain accurate records of customer interactions and transactions Support the onboarding process for new clients and provide necessary training or guidance Follow up regularly to ensure customer satisfaction and retention Skills, Knowledge and Expertise
Bachelor's degree in Business Administration, Communications, or related field (preferred) 2+ years of experience in account management or customer service Excellent written and verbal communication skills Strong organizational and multitasking abilities Proficient in CRM software and Microsoft Office Suite Ability to work both independently and collaboratively Benefits
Competitive annual salary: $63,000 - $67,000 Opportunities for professional growth and career advancement Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Ongoing training and development programs
Department:
Linked Light Pulse
Employment Type:
Full Time
Location:
Baton Rouge, LA
Compensation:
$63,000 - $67,000 / year
Description
We are seeking a detail-oriented and proactive
Customer Account Representative
to manage and nurture client relationships, ensure customer satisfaction, and support account management processes. The ideal candidate is an excellent communicator with a customer-first mindset who thrives in a fast-paced environment.
Key Responsibilities Manage customer accounts and serve as the primary point of contact Address client inquiries and resolve issues in a timely and effective manner Monitor account performance and usage trends to identify opportunities for improvement Coordinate with internal departments to ensure customer needs are met Maintain accurate records of customer interactions and transactions Support the onboarding process for new clients and provide necessary training or guidance Follow up regularly to ensure customer satisfaction and retention Skills, Knowledge and Expertise
Bachelor's degree in Business Administration, Communications, or related field (preferred) 2+ years of experience in account management or customer service Excellent written and verbal communication skills Strong organizational and multitasking abilities Proficient in CRM software and Microsoft Office Suite Ability to work both independently and collaboratively Benefits
Competitive annual salary: $63,000 - $67,000 Opportunities for professional growth and career advancement Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Ongoing training and development programs