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The Residence Inn Philadelphia/Glen Mills is hiring a Hotel Operations Manager. In this role, you will support the GM with the operation of the hotel, specifically supporting housekeeping.
Responsibilities:
Coordinating activities across various departments to ensure a seamless guest experience.
Hiring, training, evaluating, and supervising personnel to maintain high standards of service.
Implementing and enforcing operational policies and procedures to ensure consistent quality.
Handling complaints, resolving issues promptly, and ensuring guest satisfaction.
Developing and enforcing policies and procedures to optimize efficiency and streamline operations.
Adhering to all relevant health, safety, and legal regulations.
Working with department heads to coordinate activities and achieve common goals.
Continuously seeking ways to enhance efficiency, reduce costs, and improve the guest experience.
Qualifications:
Bachelor's degree in Hospitality Management or a related field , but not required.
Previous experience in hotel management or a similar role.
Housekeeping supervisory experience.
About Company
Set a pace that suits you at Residence Inn Philadelphia Glen Mills/Concordville, an extended-stay hotel located near Philadelphia in Glen Mills, PA. Whether you're with us for a few days, a few weeks, or a few months, we know your daily routine matters. Find our hotel easily accessible from I-95 and conveniently located near downtown Philadelphia, Philadelphia International Airport, West Chester, and Wilmington, DE.
The Residence Inn Philadelphia/Glen Mills is hiring a Hotel Operations Manager. In this role, you will support the GM with the operation of the hotel, specifically supporting housekeeping.
Responsibilities:
Coordinating activities across various departments to ensure a seamless guest experience.
Hiring, training, evaluating, and supervising personnel to maintain high standards of service.
Implementing and enforcing operational policies and procedures to ensure consistent quality.
Handling complaints, resolving issues promptly, and ensuring guest satisfaction.
Developing and enforcing policies and procedures to optimize efficiency and streamline operations.
Adhering to all relevant health, safety, and legal regulations.
Working with department heads to coordinate activities and achieve common goals.
Continuously seeking ways to enhance efficiency, reduce costs, and improve the guest experience.
Qualifications:
Bachelor's degree in Hospitality Management or a related field , but not required.
Previous experience in hotel management or a similar role.
Housekeeping supervisory experience.
About Company
Set a pace that suits you at Residence Inn Philadelphia Glen Mills/Concordville, an extended-stay hotel located near Philadelphia in Glen Mills, PA. Whether you're with us for a few days, a few weeks, or a few months, we know your daily routine matters. Find our hotel easily accessible from I-95 and conveniently located near downtown Philadelphia, Philadelphia International Airport, West Chester, and Wilmington, DE.