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Field IT Support Technician

ZipRecruiter, San Jose, California, United States, 95199

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Job DescriptionJob Description

At Stevens Creek Chevrolet, part of the Dosanjh Family Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

Job Title:

Field IT Support Technician (Networking, MS365, Active Directory, PC/Printer Support)

Location : San Jose, Santa Clara, Fremont (Wide Coverage Area – Automotive Dealerships)

Employment Type:

Full-Time

Pay Scale:

$6500 to $7333.33 per month.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Life insurance w/AD&D Feature

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Employee Assistance Program

Health Reimbursement Account

Discounts on products and services

Above average industry pay

Job Summary:

We are seeking a skilled

Field IT Support Technician

to provide on-site and remote technical support to our automotive dealership clients across the

San Jose, Santa Clara, and Fremont regions . The ideal candidate will have strong expertise in

networking, Microsoft 365, Active Directory implementation, and PC/printer configuration . This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.

Key Responsibilities:

Network Support:

Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.

Microsoft 365 Administration:

Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.

Active Directory Management:

Implement and maintain AD, group policies, DNS, DHCP, and domain services.

PC & Printer Setup:

Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.

On-Site & Remote Support:

Provide timely resolution for hardware, software, and connectivity issues.

Security & Compliance:

Ensure systems are patched, secure, and compliant with dealership IT policies.

Documentation:

Maintain accurate records of configurations, issues, and resolutions.

Client Communication:

Liaise with dealership staff to understand needs and provide training when necessary.

Required Skills & Qualifications:

3+ years

of hands-on IT support experience (field support ).

Strong knowledge of

TCP/IP, VLANs, VPN, and network troubleshooting .

Proficiency in

Microsoft 365 administration

(user management, Exchange, Azure AD).

Experience with

Active Directory, Group Policy, and Windows Server .

Ability to

image, configure, and troubleshoot Windows PCs and printers .

Familiarity with

basic cybersecurity practices

(firewalls, antivirus, updates).

Valid driver’s license and willingness to travel to client sites daily.

Excellent problem-solving and customer service skills.

Qualifications:

Certifications:

CompTIA Network+, Microsoft 365 Certified, or CCNA .

Experience supporting

automotive dealerships or retail environments .

Knowledge of

ticketing systems

(e.g., SpiceWorks, ConnectWise, Autotask).

At Stevens Creek Chevrolet, part of the Dosanjh Family Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

Job Title:

Field IT Support Technician (Networking, MS365, Active Directory, PC/Printer Support)

Location : San Jose, Santa Clara, Fremont (Wide Coverage Area – Automotive Dealerships)

Employment Type:

Full-Time

Pay Scale:

$6500 to $7333.33 per month.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Life insurance w/AD&D Feature

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Employee Assistance Program

Health Reimbursement Account

Discounts on products and services

Above average industry pay

Job Summary:

We are seeking a skilled

Field IT Support Technician

to provide on-site and remote technical support to our automotive dealership clients across the

San Jose, Santa Clara, and Fremont regions . The ideal candidate will have strong expertise in

networking, Microsoft 365, Active Directory implementation, and PC/printer configuration . This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.

Key Responsibilities:

Network Support:

Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.

Microsoft 365 Administration:

Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.

Active Directory Management:

Implement and maintain AD, group policies, DNS, DHCP, and domain services.

PC & Printer Setup:

Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.

On-Site & Remote Support:

Provide timely resolution for hardware, software, and connectivity issues.

Security & Compliance:

Ensure systems are patched, secure, and compliant with dealership IT policies.

Documentation:

Maintain accurate records of configurations, issues, and resolutions.

Client Communication:

Liaise with dealership staff to understand needs and provide training when necessary.

Required Skills & Qualifications:

3+ years

of hands-on IT support experience (field support ).

Strong knowledge of

TCP/IP, VLANs, VPN, and network troubleshooting .

Proficiency in

Microsoft 365 administration

(user management, Exchange, Azure AD).

Experience with

Active Directory, Group Policy, and Windows Server .

Ability to

image, configure, and troubleshoot Windows PCs and printers .

Familiarity with

basic cybersecurity practices

(firewalls, antivirus, updates).

Valid driver’s license and willingness to travel to client sites daily.

Excellent problem-solving and customer service skills.

Qualifications:

Certifications:

CompTIA Network+, Microsoft 365 Certified, or CCNA .

Experience supporting

automotive dealerships or retail environments .

Knowledge of

ticketing systems

(e.g., SpiceWorks, ConnectWise, Autotask).

At Stevens Creek Chevrolet, part of the Dosanjh Family Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

Job Title:

Field IT Support Technician (Networking, MS365, Active Directory, PC/Printer Support)

Location : San Jose, Santa Clara, Fremont (Wide Coverage Area – Automotive Dealerships)

Employment Type:

Full-Time

Pay Scale:

$6500 to $7333.33 per month.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Life insurance w/AD&D Feature

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Employee Assistance Program

Health Reimbursement Account

Discounts on products and services

Above average industry pay

Job Summary:

We are seeking a skilled

Field IT Support Technician

to provide on-site and remote technical support to our automotive dealership clients across the

San Jose, Santa Clara, and Fremont regions . The ideal candidate will have strong expertise in

networking, Microsoft 365, Active Directory implementation, and PC/printer configuration . This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.

Key Responsibilities:

Network Support:

Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.

Microsoft 365 Administration:

Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.

Active Directory Management:

Implement and maintain AD, group policies, DNS, DHCP, and domain services.

PC & Printer Setup:

Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.

On-Site & Remote Support:

Provide timely resolution for hardware, software, and connectivity issues.

Security & Compliance:

Ensure systems are patched, secure, and compliant with dealership IT policies.

Documentation:

Maintain accurate records of configurations, issues, and resolutions.

Client Communication:

Liaise with dealership staff to understand needs and provide training when necessary.

Required Skills & Qualifications:

3+ years

of hands-on IT support experience (field support ).

Strong knowledge of

TCP/IP, VLANs, VPN, and network troubleshooting .

Proficiency in

Microsoft 365 administration

(user management, Exchange, Azure AD).

Experience with

Active Directory, Group Policy, and Windows Server .

Ability to

image, configure, and troubleshoot Windows PCs and printers .

Familiarity with

basic cybersecurity practices

(firewalls, antivirus, updates).

Valid driver’s license and willingness to travel to client sites daily.

Excellent problem-solving and customer service skills.

Qualifications:

Certifications:

CompTIA Network+, Microsoft 365 Certified, or CCNA .

Experience supporting

automotive dealerships or retail environments .

Knowledge of

ticketing systems

(e.g., SpiceWorks, ConnectWise, Autotask).

We are an equal opportunity employer and prohibit discrimination/harassment without regard to , , , , , , status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state or local laws.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to , , , , , , status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state or local laws.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to , , , , , , status, genetics, protectedveteran status, , or expression, or any other characteristicprotected by federal, state or local laws.