ZipRecruiter
Senior Technical Implementation Consultant
ZipRecruiter, Pleasant Grove, Utah, United States, 84062
Job DescriptionJob Description
Red Pepper Software is looking for an experienced Senior Technical Implementation Consultant with a minimum 3 years' experience with Qualtrics and 5 years' experience consulting/implementation to join our team. The ideal candidate will be a proactive self-starter with excellent organizational and communication skills, who can build strong, long-lasting relationships with clients. As a Senior Technical Implementation Consultant, you will be responsible for managing complex technical implementations independently or within a team, providing solutions, and designing and documenting functional and technical requirements.
Responsibilities: - Serve as the main point of contact for clients during the implementation process and manage projects to completion. - Help clients understand project plans, timelines, requirements and scope projects accordingly. - Design and propose technical solutions that align with the client's business needs and project goals. - Identify, analyze and solve complex technical implementation challenges. - Conduct weekly online meetings with clients and provide software training. - Communicate project plan, budget updates, and solutions to client weekly - Create Dashboards - Understand the nature of each client's business and customize the implementation accordingly. - Stay up-to-date with Qualtrics changes and best practices. - Obtain technical certification on various platforms. - Manipulate data within spreadsheets - Build and maintain strong, long-lasting client relationships - Prepare reports on account status - Collaborate with team leaders to identify and grow opportunities
Qualifications: - 5+ years' experience in a consulting or client-facing role; SaaS implementation experience is required - 3+ years' experience using and/or implementing Qualtrics (understanding of CX and EX platforms ) - Excellent problem solving and troubleshooting skills - Strong communication and interpersonal skills - Project management skills - Proactive, self-motivated, dependable and able to meet deadlines with a high level of autonomy and accountability - Experience conducting online meetings - Excellent follow-up skills - Detailed oriented - Ability to manage multiple clients and projects simultaneously - Comfortable learning new technologies - On-site position in our Pleasant Grove, UT office M-F, , but not required
Benefits: - Competitive pay (DOE) - Excellent Health, dental, vision benefits - 401K - Life Insurance - Short-Term and Long-Term Insurance - 27 paid days off: 12 PTO + 5 Sick/Personal days + 10 Holidays - Monthly Company Health Challenge bonus - Professional Development - Weekly lunch and learn
At Red Pepper Software, we value our employees and strive to provide a supportive and collaborative work environment. If you are a creative and analytical problem-solver who is passionate about building what matters, and have experience as a Technical Implementation Consultant, we encourage you to apply to join our team.
Job Posted by ApplicantPro
Red Pepper Software is looking for an experienced Senior Technical Implementation Consultant with a minimum 3 years' experience with Qualtrics and 5 years' experience consulting/implementation to join our team. The ideal candidate will be a proactive self-starter with excellent organizational and communication skills, who can build strong, long-lasting relationships with clients. As a Senior Technical Implementation Consultant, you will be responsible for managing complex technical implementations independently or within a team, providing solutions, and designing and documenting functional and technical requirements.
Responsibilities: - Serve as the main point of contact for clients during the implementation process and manage projects to completion. - Help clients understand project plans, timelines, requirements and scope projects accordingly. - Design and propose technical solutions that align with the client's business needs and project goals. - Identify, analyze and solve complex technical implementation challenges. - Conduct weekly online meetings with clients and provide software training. - Communicate project plan, budget updates, and solutions to client weekly - Create Dashboards - Understand the nature of each client's business and customize the implementation accordingly. - Stay up-to-date with Qualtrics changes and best practices. - Obtain technical certification on various platforms. - Manipulate data within spreadsheets - Build and maintain strong, long-lasting client relationships - Prepare reports on account status - Collaborate with team leaders to identify and grow opportunities
Qualifications: - 5+ years' experience in a consulting or client-facing role; SaaS implementation experience is required - 3+ years' experience using and/or implementing Qualtrics (understanding of CX and EX platforms ) - Excellent problem solving and troubleshooting skills - Strong communication and interpersonal skills - Project management skills - Proactive, self-motivated, dependable and able to meet deadlines with a high level of autonomy and accountability - Experience conducting online meetings - Excellent follow-up skills - Detailed oriented - Ability to manage multiple clients and projects simultaneously - Comfortable learning new technologies - On-site position in our Pleasant Grove, UT office M-F, , but not required
Benefits: - Competitive pay (DOE) - Excellent Health, dental, vision benefits - 401K - Life Insurance - Short-Term and Long-Term Insurance - 27 paid days off: 12 PTO + 5 Sick/Personal days + 10 Holidays - Monthly Company Health Challenge bonus - Professional Development - Weekly lunch and learn
At Red Pepper Software, we value our employees and strive to provide a supportive and collaborative work environment. If you are a creative and analytical problem-solver who is passionate about building what matters, and have experience as a Technical Implementation Consultant, we encourage you to apply to join our team.
Job Posted by ApplicantPro