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PuroClean Metropolitan Washington of Rockville

Water Mitigation Project Manager

PuroClean Metropolitan Washington of Rockville, Rockville, Maryland, us, 20849

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Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

About Us

Purofirst of Metropolitan Washington is a leading restoration company specializing in emergency response, mitigation, and reconstruction services. We serve residential, commercial, and multi-family clients throughout the region. As we continue to grow, we are looking for a driven and professional Water Mitigation Project Manager to join our close- knit team.

Position Summary

As a Water Mitigation Project Manager, you will be the first point of contact on-site for new water loss events. This is a client-facing role requiring strong communication skills and a solid understanding of water mitigation best practices. You’ll assess damages, define the scope of work, and coordinate resources to ensure efficient and successful mitigation. You’ll return to the site for equipment monitoring and job completion, and occasionally write estimates using Xactimate or Symbility.

Key Responsibilities

Serve as the first responder to new water loss events

Assess damages, determine scope, and set expectations with the client

Coordinate and oversee the water mitigation team from start to finish

Perform ongoing job site monitoring and document progress

Ensure proper documentation using tools such as Encircle, Dash, MICA, etc.

Write and review estimates in Xactimate and/or Symbility when needed

Communicate with TPAs and adjusters through portals like Contractor Connection, Claims Connect, Sedgwick, Alacrity, Lionsbridge, etc.

Maintain compliance with program requirements and industry standards

Deliver excellent customer service and represent our brand professionally at all times

What We’re Looking For

2+ years of experience in water mitigation or restoration project management

IICRC WRT certification (ASD and other certs a plus)

Proficiency with Xactimate, Symbility, and other industry-standard platforms

Familiarity with TPA programs and protocols

Strong communication and leadership skills

Ability to manage multiple projects in a fast-paced environment

Valid driver’s license and clean driving record

Flexibility to respond to after-hours and on-call emergencies as needed

What You’ll Get

Room for career growth within a rapidly expanding organization

Ongoing training and continuing education opportunities

Supportive, family-like work environment

Company Vehicle & Phone

Paid Holidays

Health, Dental, and Vision Insurance

Competitive salary based on experience

Our Work Culture

At Purofirst, we maintain a fast-paced, hands-on environment that feels more like family than a corporation. You’ll be supported every step of the way by leadership that’s committed to your development and success. If you take pride in doing meaningful work and want to grow your career in the restoration industry, we’d love to meet you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.