Resource Informatics Group
Tandem Production Support Lead
Resource Informatics Group, Houston, Texas, United States, 77246
Hiring : Tandem Production Support Lead with Base64 / Tandem and Switch experience /Connex Support Lead ( Onsite role at TX) with TACL language, TACL and ENFORM Script & Connex switch Support and maintenance Exp.
Location : Houston, TX - Onsite
Contract : Long Term
Details :
Below is the Base64 / Tandem and Switch experience requirement. Tandem Production Support Lead for Houston, TX location.
Required Criteri TANDEM - Experience >= 5 to 7 Years TACL - Understanding Experience >= 2 to 4 Years
Notes IT Education/Experience: • Bachelor's degree in information technology • 5+ years of experience in Software Engineering and Support • 3+ years of experience in Production support including L1 and L2 support Skillset: • Experience working in a highly complex and scaled global technology organization. • Time spent working for an organization in either the financial services or technology space. • 5 years of Tandem Client-NonStop development and or support experience, including Application UI, workflows, notifications, SLAs, and Service Catalog forms • Good understanding of TACL language • Good to have Ability to build or modify scripts using TACL and ENFORM • Experience in Connex switch Support and maintenance. • Excellent analytical and problem-solving skills • Advanced oral, written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand. • Experience with multiple ServiceNow platform products desired. • Able to interact with Offshore and streamline the support process. Should be an On Call during off hours for any critical issues or outages if needed.
Required Criteri TANDEM - Experience >= 5 to 7 Years TACL - Understanding Experience >= 2 to 4 Years
Notes IT Education/Experience: • Bachelor's degree in information technology • 5+ years of experience in Software Engineering and Support • 3+ years of experience in Production support including L1 and L2 support Skillset: • Experience working in a highly complex and scaled global technology organization. • Time spent working for an organization in either the financial services or technology space. • 5 years of Tandem Client-NonStop development and or support experience, including Application UI, workflows, notifications, SLAs, and Service Catalog forms • Good understanding of TACL language • Good to have Ability to build or modify scripts using TACL and ENFORM • Experience in Connex switch Support and maintenance. • Excellent analytical and problem-solving skills • Advanced oral, written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand. • Experience with multiple ServiceNow platform products desired. • Able to interact with Offshore and streamline the support process. Should be an On Call during off hours for any critical issues or outages if needed.