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Delaware North

Catering Manager, Busch Stadium

Delaware North, St Louis, Missouri, United States

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Overview

Delaware North Sportservice is searching for a Catering Sales and Operations Manager to join our team at Busch Stadium in Saint Louis, Missouri. In this role, you will develop and execute strategic sales and marketing plans to create exceptional events for guests in our restaurants, suites, and other party areas. If you have catering sales experience, and want to grow your career in the action-packed environment of Busch Stadium, apply today!

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts Unit Description

Delaware North operates concessions, premium dining, retail, and restaurants at Busch Stadium, home of the St. Louis Cardinals, and has been the hospitality partner since 1953. Our culinary team creates menu items for all tastes - from ballpark staples and St. Louis classics to fine dining and signature dishes.

Responsibilities

Partner closely with client, guests, and catering staff to produce exceptional events that exceed guest expectations, drive referrals, and build positive brand awareness Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout Develop effective presentations both verbally and written where ideas and recommendations display strong understanding and expertise in the sales process Manage the customer decision and relationship process, negotiate prices and arrangements with clients, draw up contracts, and secure client's signature and deposit Coordinate with operations managers to organize necessary banquet, kitchen, and service staff and arrangements for each event Document and review all records for each catering event and analyze what can be done to improve booking sales; maintain an excellent track record of maintaining budgetary allotments and exceeding guests' expectations Facilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events Department Design and deliver appropriate catering menus by collaborating with clients and chefs Qualifications

Minimum three years of catering management experience in an arena or other large venue is required Experience in food preparation, inventory and cost control, scheduling, and purchasing Excellent customer service orientation, communication, data analysis, and organizational skills Ability to work event hours including some holidays, weekends, and evenings Bachelor's degree in hospitality management or related preferred