EchoStar
Customer Retention Specialist (Base + Commission)
EchoStar, Chandler, Arizona, United States, 85249
Company Summary
Non-Negotiable Base Pay:
$17.75/hour + Uncapped Commission 1st Year On-Target Earnings:
$68,000. No prior sales experience is required. Full-time training provided! This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Department Summary Our award-winning Inside Sales & Retention team specializes in influencing customer decisions by showcasing the value of EchoStar's products and services through a consultative sales approach. This role includes
100% inbound calls
from both new and existing customers. Job Duties and Responsibilities What You'll Do: Market and sell products/services to current and prospective customers Evaluate customer needs and recommend optimal solutions Maintain resilience during challenging calls and remain focused on long-term goals Efficiently manage your time while engaging customers and performing data entry Provide outstanding customer service to develop and uphold relationships What's in it for You: Career Growth:
Rapid promotion potential within your first year Uncapped Commission:
Top performers have the opportunity to earn six figures Rewards and Recognition Program:
Compete for valuable prizes & trips Comprehensive Benefits:
Paid training, time off, Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement Exclusive Perks:
Enjoy free DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans starting at $15/month Application Process Overview: Upon applying, you will complete a brief 15-20 minute questionnaire followed by an opportunity to engage with brief videos that provide a realistic preview of the role. Skills, Experience, and Requirements: High school diploma/GED Ability to work full-time on-site Flexibility to work shifts including evenings, weekends, or holidays Smartphone/device with active network connection Pre-employment screening required Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity Salary Ranges: Compensation: $17.75/Hour - $34.87/Hour Benefits: We provide a range of health benefits, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career advancement opportunities, and a flexible time away policy; all benefits can be reviewed in detail. The stated base pay range is a guideline. Actual total compensation may vary based on qualifications, skill level, and competencies; compensation is influenced by role location and is subject to adjustments based on work location. Candidates must successfully pass a pre-employment screening, which may include a drug test and DMV check. Our company strives for an inclusive workplace where everyone has the opportunity to thrive. We are committed to fair employment practices for individuals with criminal or arrest records in compliance with local, state, and federal laws. This posting will remain active for a minimum of 3 days, with continuous extensions occurring every 3 days until the position is filled.
$17.75/hour + Uncapped Commission 1st Year On-Target Earnings:
$68,000. No prior sales experience is required. Full-time training provided! This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Department Summary Our award-winning Inside Sales & Retention team specializes in influencing customer decisions by showcasing the value of EchoStar's products and services through a consultative sales approach. This role includes
100% inbound calls
from both new and existing customers. Job Duties and Responsibilities What You'll Do: Market and sell products/services to current and prospective customers Evaluate customer needs and recommend optimal solutions Maintain resilience during challenging calls and remain focused on long-term goals Efficiently manage your time while engaging customers and performing data entry Provide outstanding customer service to develop and uphold relationships What's in it for You: Career Growth:
Rapid promotion potential within your first year Uncapped Commission:
Top performers have the opportunity to earn six figures Rewards and Recognition Program:
Compete for valuable prizes & trips Comprehensive Benefits:
Paid training, time off, Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement Exclusive Perks:
Enjoy free DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans starting at $15/month Application Process Overview: Upon applying, you will complete a brief 15-20 minute questionnaire followed by an opportunity to engage with brief videos that provide a realistic preview of the role. Skills, Experience, and Requirements: High school diploma/GED Ability to work full-time on-site Flexibility to work shifts including evenings, weekends, or holidays Smartphone/device with active network connection Pre-employment screening required Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity Salary Ranges: Compensation: $17.75/Hour - $34.87/Hour Benefits: We provide a range of health benefits, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career advancement opportunities, and a flexible time away policy; all benefits can be reviewed in detail. The stated base pay range is a guideline. Actual total compensation may vary based on qualifications, skill level, and competencies; compensation is influenced by role location and is subject to adjustments based on work location. Candidates must successfully pass a pre-employment screening, which may include a drug test and DMV check. Our company strives for an inclusive workplace where everyone has the opportunity to thrive. We are committed to fair employment practices for individuals with criminal or arrest records in compliance with local, state, and federal laws. This posting will remain active for a minimum of 3 days, with continuous extensions occurring every 3 days until the position is filled.