Contra Costa County, CA
Business Systems Analyst
Contra Costa County, CA, San Francisco, California, United States, 94199
Salary :
$105,758.51 - $128,550.11 Annually Location :
Contra Costa County, CA Job Type:
Permanent Full-Time Job Number:
LTWK-2025A Department:
Employment & Human Services Opening Date:
07/28/2025 Closing Date:
8/11/2025 11:59 PM Pacific FLSA:
Exempt Bargaining Unit:
ZB
The Position Bargaining Unit:
Local 21 - Non-Supervisory Management Why Join Contra Costa County? Contra Costa County is recruiting to fill one (1) Business Systems Analyst vacancy in the Employment and Human Services Department. The eligible list from this recruitment may also be used for other vacancies countywide.
Why join the Contra Costa County
Employment and Human Services Department? Contra Costa County's Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.
We are looking for someone who is:
Analytical Communicative Detail-oriented and skilled in problem solving Business-minded Tech-savvy Collaborative Adaptable What you may typically be responsible for:
Gathering and validating data to ensure accuracy Performing data analysis and quality assurance tasks Developing and maintaining performance reports and internal databases Collaborating with management and staff across the department Participating in meetings and delivering presentations Identifying areas for improvement in data collection, retention, and distribution methods, and providing recommendations Preparing reports for both internal stakeholders and external agencies Creating and distributing guidelines for standardized data collection Monitoring data trends to support decision-making and continuous improvement A few reasons you might love this job:
Solving problems at the intersection of business and technology Collaborating across functions and departments Improving processes and driving operational efficiency Gaining high visibility and enjoying career flexibility Engaging in continuous learning and professional development A few challenges you might face in this job:
Navigating ambiguity Balancing competing priorities and deadlines Adapting to changing requirements and stakeholder needs Working under pressure to deliver within short timeframes Competencies Required:
Analyzing & Interpreting Data:
Drawing meaning and conclusions from quantitative or qualitative data Delivering Results:
Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving:
Identifying and analyzing problems in order to propose new ways to do business Legal & Regulatory Navigation:
Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise:
Applying technical subject matter to the job Action & Results Focused (Taking Initiative):
Initiating tasks and focusing on accomplishment Attention to Detail:
Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability:
Holding self and others accountable for measurable high-quality, timely, and cost-effective results Building & Maintaining Relationships:
Establishing rapport and maintaining mutually productive relationships Business Process Analysis:
Defining, assessing, and improving operational processes and workflow Project Management:
Ensuring that projects are on-time, on-budget, and achieve their objectives Strategic Thinking & Perspective:
Evaluating immediate actions in context of achieving long range objectives To read the complete job description, please visit the website,
The eligible list established from this recruitment may remain in effect for six (6) months and other departments throughout the County may use this list to fill future vacancies. Minimum Qualifications Education:
Possession of a bachelor's degree from an accredited college or university in information processing, business administration, public administration, or a closely related field.
Experience:
Three (3) years of full-time experience managing complex business projects which must have included two (2) years of design and project management responsibility for small and medium business applications.
Substitution:
Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Additional qualifying education may be substituted for experience on a year-for-year basis up to a maximum of two (2) years. Desirable Qualifications:
Experience with human services management systems Knowledge of data privacy and confidentiality standards Project management experience Proficiency in business process mapping Excellent written and verbal communication skills Strong data analytics skills Collaborative mindset and ability to work across teams
Selection Process
Application Filing:
All applicants must apply online at and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation:
Depending on the number of applications received, an Application Evaluation Board may be arranged to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation:
Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire.
(Weighted 100%)
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to 01
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application" or "see resume".
I understand
02
Which of the following best describes your highest level of education?
I do not have a High School Diploma or GED High School Diploma or GED Some College Associate's Degree Bachelor's Degree Master's Degree or higher
03
If you indicated that you possess a Bachelor's degree or higher on the previous question, please select the field in which you obtained your degree here. If this does not apply to you, type "N/A".
Information Processing Business Administration Public Administration A closely related field I do not possess a Bachelor's Degree as described
04
If you selected "A closely related field" on the previous question, please specify the field in which you obtained your degree here. If this does not apply to you, type "N/A". 05
How many years of experience do you currently possess managing complex business projects?
I do not have any experience as described Less than 1 year of experience More than 1, but less than 2 years of experience More than 2, but less than 3 years of experience More than 3, but less than 4 years of experience More than 4, but less than 5 years of experience More than 5 years of experience
06
If you indicated that you possess relevant experience on the previous question, please describe your experience here. If you do not currently possess the experience as described above, type "N/A".Include in your response:• Name of employer and official job title• Nature and size of the organization• Dates of employment• Percentage (%) of time spent supporting these functions• Duties and responsibilities of the position 07
How many years of experience do you currently possess with design and project management responsibilities for small and medium business applications?
I do not have any experience as described Less than 1 year of experience More than 1, but less than 2 years of experience More than 2, but less than 3 years of experience More than 3, but less than 4 years of experience More than 4 years of experience
08
If you indicated that you possess relevant experience on the previous question, please describe your experience here. If you do not currently possess the experience as described above, type "N/A".Include in your response:• Name of employer and official job title• Nature and size of the organization• Dates of employment• Percentage (%) of time spent supporting these functions• Duties and responsibilities of the position 09
How many years of experience do you have working with multiple customers to coordinate implementation projects and define business requirements?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
10
How many years of experience do you have working with technical staff to recommend hardware, software, and maintenance requirements for new application systems?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
11
How many years of experience do you have in developing proposals, models, and plans for the design and installation of new applications and systems?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
12
How many years of experience do you have in performing quality assurance functions, such as developing test plans, conducting research, and recommending improvements to business processes?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
13
How many years of experience do you have managing project budgets to ensure they stay within the planned limits?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
14
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.
I understand
Required Question
$105,758.51 - $128,550.11 Annually Location :
Contra Costa County, CA Job Type:
Permanent Full-Time Job Number:
LTWK-2025A Department:
Employment & Human Services Opening Date:
07/28/2025 Closing Date:
8/11/2025 11:59 PM Pacific FLSA:
Exempt Bargaining Unit:
ZB
The Position Bargaining Unit:
Local 21 - Non-Supervisory Management Why Join Contra Costa County? Contra Costa County is recruiting to fill one (1) Business Systems Analyst vacancy in the Employment and Human Services Department. The eligible list from this recruitment may also be used for other vacancies countywide.
Why join the Contra Costa County
Employment and Human Services Department? Contra Costa County's Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.
We are looking for someone who is:
Analytical Communicative Detail-oriented and skilled in problem solving Business-minded Tech-savvy Collaborative Adaptable What you may typically be responsible for:
Gathering and validating data to ensure accuracy Performing data analysis and quality assurance tasks Developing and maintaining performance reports and internal databases Collaborating with management and staff across the department Participating in meetings and delivering presentations Identifying areas for improvement in data collection, retention, and distribution methods, and providing recommendations Preparing reports for both internal stakeholders and external agencies Creating and distributing guidelines for standardized data collection Monitoring data trends to support decision-making and continuous improvement A few reasons you might love this job:
Solving problems at the intersection of business and technology Collaborating across functions and departments Improving processes and driving operational efficiency Gaining high visibility and enjoying career flexibility Engaging in continuous learning and professional development A few challenges you might face in this job:
Navigating ambiguity Balancing competing priorities and deadlines Adapting to changing requirements and stakeholder needs Working under pressure to deliver within short timeframes Competencies Required:
Analyzing & Interpreting Data:
Drawing meaning and conclusions from quantitative or qualitative data Delivering Results:
Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving:
Identifying and analyzing problems in order to propose new ways to do business Legal & Regulatory Navigation:
Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise:
Applying technical subject matter to the job Action & Results Focused (Taking Initiative):
Initiating tasks and focusing on accomplishment Attention to Detail:
Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability:
Holding self and others accountable for measurable high-quality, timely, and cost-effective results Building & Maintaining Relationships:
Establishing rapport and maintaining mutually productive relationships Business Process Analysis:
Defining, assessing, and improving operational processes and workflow Project Management:
Ensuring that projects are on-time, on-budget, and achieve their objectives Strategic Thinking & Perspective:
Evaluating immediate actions in context of achieving long range objectives To read the complete job description, please visit the website,
The eligible list established from this recruitment may remain in effect for six (6) months and other departments throughout the County may use this list to fill future vacancies. Minimum Qualifications Education:
Possession of a bachelor's degree from an accredited college or university in information processing, business administration, public administration, or a closely related field.
Experience:
Three (3) years of full-time experience managing complex business projects which must have included two (2) years of design and project management responsibility for small and medium business applications.
Substitution:
Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Additional qualifying education may be substituted for experience on a year-for-year basis up to a maximum of two (2) years. Desirable Qualifications:
Experience with human services management systems Knowledge of data privacy and confidentiality standards Project management experience Proficiency in business process mapping Excellent written and verbal communication skills Strong data analytics skills Collaborative mindset and ability to work across teams
Selection Process
Application Filing:
All applicants must apply online at and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation:
Depending on the number of applications received, an Application Evaluation Board may be arranged to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation:
Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire.
(Weighted 100%)
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to 01
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application" or "see resume".
I understand
02
Which of the following best describes your highest level of education?
I do not have a High School Diploma or GED High School Diploma or GED Some College Associate's Degree Bachelor's Degree Master's Degree or higher
03
If you indicated that you possess a Bachelor's degree or higher on the previous question, please select the field in which you obtained your degree here. If this does not apply to you, type "N/A".
Information Processing Business Administration Public Administration A closely related field I do not possess a Bachelor's Degree as described
04
If you selected "A closely related field" on the previous question, please specify the field in which you obtained your degree here. If this does not apply to you, type "N/A". 05
How many years of experience do you currently possess managing complex business projects?
I do not have any experience as described Less than 1 year of experience More than 1, but less than 2 years of experience More than 2, but less than 3 years of experience More than 3, but less than 4 years of experience More than 4, but less than 5 years of experience More than 5 years of experience
06
If you indicated that you possess relevant experience on the previous question, please describe your experience here. If you do not currently possess the experience as described above, type "N/A".Include in your response:• Name of employer and official job title• Nature and size of the organization• Dates of employment• Percentage (%) of time spent supporting these functions• Duties and responsibilities of the position 07
How many years of experience do you currently possess with design and project management responsibilities for small and medium business applications?
I do not have any experience as described Less than 1 year of experience More than 1, but less than 2 years of experience More than 2, but less than 3 years of experience More than 3, but less than 4 years of experience More than 4 years of experience
08
If you indicated that you possess relevant experience on the previous question, please describe your experience here. If you do not currently possess the experience as described above, type "N/A".Include in your response:• Name of employer and official job title• Nature and size of the organization• Dates of employment• Percentage (%) of time spent supporting these functions• Duties and responsibilities of the position 09
How many years of experience do you have working with multiple customers to coordinate implementation projects and define business requirements?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
10
How many years of experience do you have working with technical staff to recommend hardware, software, and maintenance requirements for new application systems?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
11
How many years of experience do you have in developing proposals, models, and plans for the design and installation of new applications and systems?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
12
How many years of experience do you have in performing quality assurance functions, such as developing test plans, conducting research, and recommending improvements to business processes?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
13
How many years of experience do you have managing project budgets to ensure they stay within the planned limits?
I do not have this type of experience Less than one (1) year of experience I have more than one (1) year of experience but less than two (2) years of experience I have more than two (2) years but less than three (3) years of experience I have three (3) years or more of experience
14
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.
I understand
Required Question