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Tata Consultancy Services

System Administrator

Tata Consultancy Services, Frederick, Maryland, United States, 21701

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System Administrator

We are seeking a dedicated Engineering Specialist to join our team. The ideal candidate will have extensive experience with VMWare, Virtual Desktop Infrastructure (VDI), Group Policy Objects (GPO), Certificates, and Level 3 (L3) troubleshooting. This role involves designing, maintaining, and troubleshooting our company's virtual and physical infrastructure to ensure optimal performance and stability. • Design, install, and maintain the VMWare virtual infrastructure Perform system process analysis and optimize performance. • Monitor the VMWare environment to ensure its availability and reliability. • Excellent working knowledge of License management and MDM management. • Develop and manage Group Policy Objects to ensure secure and efficient system configurations • Excellent working knowledge of Backup and storage process • Develop and document standard operating procedures and protocols. • Ensure disaster recovery strategies are in place and regularly tested. • Customer Oriented and Problem-Solving attitude • Ability to organize and prioritize diverse workload under pressure. • VMWare Management: Design, install, and maintain the VMWare virtual infrastructure. • Perform system process analysis and optimize performance. • Maintain and restore VM backups and snapshots. • Configure VMWare or network to ensure efficient performance. • Use VMWare vCenter to manage the virtual environment. • Create and manage vRealize automation and orchestration. o VDI Management: Install and configure VMWare Horizon Agent on physical and virtual desktops. o Ensure VDI has the latest version of VMWare Tools and Horizon Agent. o Perform cleanup and add extra space if needed for VDI. o Troubleshoot VDI connectivity issues and perform necessary actions to resolve them o GPO Management Develop and manage Group Policy Objects to ensure secure and efficient system configurations. o Implement and enforce levels of access and security through GPOs. o Certificates Management Manage and troubleshoot issues related to digital certificates. o Ensure proper implementation and renewal of certificates. o Server Monitoring: Monitor endpoint performance and health, ensuring optimal operation and quick resolution of any issues(CPU, Memory Utilization) o L3 Troubleshooting: Resolve issues escalated by lower tiers of support by troubleshooting complex cloud and virtualization issues. o Provide technic al support and guidance to users. o Develop and document standard operating procedures and protocols. o Ensure disaster recovery strategies are in place and regularly tested o Documentation: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. o Collaboration: Work closely with other IT team members to support overall IT infrastructure and projects. o License management.

Salary Range- $85,000-$100,000 a year

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