Abode Techzone LLC
Role: Amazon Lex Connect Engineer
Location :San Antonio TX
- Experience with automation and scripting (e.g.,
Terraform, Python) - Knowledge of security and compliance standards (e.g.,
HIPAA, GDPR ) - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences - Knowledge of
Amazon Connect or Amazon Lex
capabilities, benefits, and required deployment skills - Experience incorporating
generative AI
into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation
- Experience with automation and scripting (e.g.,
Terraform, Python) - Knowledge of security and compliance standards (e.g.,
HIPAA, GDPR ) - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences - Knowledge of
Amazon Connect or Amazon Lex
capabilities, benefits, and required deployment skills - Experience incorporating
generative AI
into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation