Premier Staffing Solution
Customer Service Rep - Bilingual (Spanish)
Premier Staffing Solution, Tampa, Florida, us, 33646
Job Description
Position Summary: This position will professionally respond and interact with customers using various means of communication, (phone, or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team!
Schedule: The schedule for this position is Monday-Friday, 8:00am-5:00pm
Position Responsibilities: * Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits. * Provide customer support with special requests. * Assist various departments in the Distribution Center as needed. * Other projects or duties as assigned. * This position is open to local residents only, no relocation offered.
Job Requirements
*Required Experience : 6 months in call center environment Required Qualifications : Required Qualifications : * High school diploma or GED. * Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment. * Ability to deal with customers on a day to day basis, via phone and/or in person. * Strong interpersonal and exceptional problem solving skills in addition to being a team player. * This position must pass a post-offer background and drug test. * Excellent computer skills. Preferred Qualifications : * 1 - 2 Years Customer service, call center and / or related area within foodservice industry. * Recent experience in a fast paced call center environment. * Previous experience using Cisco phone systems/multi phone line systems.
Position Summary: This position will professionally respond and interact with customers using various means of communication, (phone, or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system. If you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team!
Schedule: The schedule for this position is Monday-Friday, 8:00am-5:00pm
Position Responsibilities: * Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits. * Provide customer support with special requests. * Assist various departments in the Distribution Center as needed. * Other projects or duties as assigned. * This position is open to local residents only, no relocation offered.
Job Requirements
*Required Experience : 6 months in call center environment Required Qualifications : Required Qualifications : * High school diploma or GED. * Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment. * Ability to deal with customers on a day to day basis, via phone and/or in person. * Strong interpersonal and exceptional problem solving skills in addition to being a team player. * This position must pass a post-offer background and drug test. * Excellent computer skills. Preferred Qualifications : * 1 - 2 Years Customer service, call center and / or related area within foodservice industry. * Recent experience in a fast paced call center environment. * Previous experience using Cisco phone systems/multi phone line systems.