Atrium Hospitality
Hotel:
Portland Holiday Inn
8439 NE Columbia Blvd
Portland, OR 97220
Front Desk Supervisor
Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The
Atrium SPIRIT
is a belief in the power of
Service
,
Perseverance
,
Inclusion
,
Respect
,
Innovation
, and
Teamwork
to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Career Growth & Learning
- 40% of our management hires are internal promotions!
Invest in Your Future
- 401(k) plan with company match.
Comprehensive Health Coverag
e
- Medical, dental, and vision insurance options.
Paid Time Off & Vacation
- Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life
- Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact
- Make a difference through Atrium's community service and volunteer programs.
Front Desk Supervisor
Starting Pay: $21.00/hour
Must have Open Availability including Weekends and Holidays
We're seeking a
Front Desk Supervisor
who brings energy, leadership, and a passion for hospitality. You'll be the face of our hotel, creating memorable experiences for our guests and guiding our front desk team to deliver outstanding service.
What You'll Do:
Greet and check in guests with warmth and professionalism
Ensure accurate guest information, special requests, and VIP accommodations
Supervise and support front desk agents during shifts
Train new team members to deliver top-tier service
Resolve guest concerns with empathy and effective solutions
Collaborate with Housekeeping and Maintenance to ensure smooth operations
Share local knowledge to enhance the guest experience
What We're Looking For:
Previous hotel front desk experience is
required
Supervisory experience or training is
preferred
Strong communication skills and a naturally engaging personality
Tech-savvy with the ability to quickly learn hotel systems
Ability to stand for extended periods and work flexible shifts, including weekends and holidays
A genuine desire to make a positive impact on guests and team members
The Holiday Inn Portland Airport is conveniently located near Portland Airport and features 284 guest rooms, 9,000 sq. ft of event space and dining in our Latitude 45 Degrees Restaurant and Lounge. Our culture is built on the core values
SPIRIT
:
Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork
. If these values resonate with you, we'd love to welcome you to our team!
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!
Portland Holiday Inn
8439 NE Columbia Blvd
Portland, OR 97220
Front Desk Supervisor
Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The
Atrium SPIRIT
is a belief in the power of
Service
,
Perseverance
,
Inclusion
,
Respect
,
Innovation
, and
Teamwork
to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Career Growth & Learning
- 40% of our management hires are internal promotions!
Invest in Your Future
- 401(k) plan with company match.
Comprehensive Health Coverag
e
- Medical, dental, and vision insurance options.
Paid Time Off & Vacation
- Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life
- Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact
- Make a difference through Atrium's community service and volunteer programs.
Front Desk Supervisor
Starting Pay: $21.00/hour
Must have Open Availability including Weekends and Holidays
We're seeking a
Front Desk Supervisor
who brings energy, leadership, and a passion for hospitality. You'll be the face of our hotel, creating memorable experiences for our guests and guiding our front desk team to deliver outstanding service.
What You'll Do:
Greet and check in guests with warmth and professionalism
Ensure accurate guest information, special requests, and VIP accommodations
Supervise and support front desk agents during shifts
Train new team members to deliver top-tier service
Resolve guest concerns with empathy and effective solutions
Collaborate with Housekeeping and Maintenance to ensure smooth operations
Share local knowledge to enhance the guest experience
What We're Looking For:
Previous hotel front desk experience is
required
Supervisory experience or training is
preferred
Strong communication skills and a naturally engaging personality
Tech-savvy with the ability to quickly learn hotel systems
Ability to stand for extended periods and work flexible shifts, including weekends and holidays
A genuine desire to make a positive impact on guests and team members
The Holiday Inn Portland Airport is conveniently located near Portland Airport and features 284 guest rooms, 9,000 sq. ft of event space and dining in our Latitude 45 Degrees Restaurant and Lounge. Our culture is built on the core values
SPIRIT
:
Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork
. If these values resonate with you, we'd love to welcome you to our team!
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!