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NICE

QA Leader

NICE, Sandy, Utah, United States, 84092

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At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?As the Lead QA architect, you will lead the quality assurance efforts for NiCE's flagship product suite, ensuring the highest standards of quality and reliability. This role focuses on driving quality and automation strategies, implementing shift-left practices, defining and tracking quality metrics, mentoring QA leads, promoting a culture of quality and excellence and deriving the roadmap for continuous improvement.How will you make an impact? Serve as the quality leader for an entire domain and be accountable for the product qualityActively track the domain's quality tasks, analyze the testing needs, and define QA activities and ownershipContinuously analyze and challenge existing testing coveragePlan, develop, and execute test strategy across domainLead Quality assurance efforts that align with product objectives to ship products rapidly and with confidenceImplement and evolve QA processes to get effective test signals and scale testing efforts across our servicesPartner with engineering and DevOps teams to leverage automation for scalable solutions to prevent regressions and ensure the reliability of productPlan and lead NFR testingDefine guidelines and best practices for our automation and manual testing proceduresCoordinate cross organizations/cross-region testing activitiesHave you got what it takes?5 years QA leadership experience: Team leader/ManagerMinimum 5 years of experience as a QA engineer with at least 4 years of automation experienceExtensive experience designing tests for an enterprise SW solutionLeadership, coordination abilities and ability to influence without authorityAbility to define QA processes across development groupsHands-on experience with CI/CD and Test-Driven DevelopmentExcellent communication skills (written and verbal) and interpersonal skillsExperience with full software development lifecycle using Agile Development processesSuperior analytical and problem-solving abilitiesStrong self-motivation; Excellent work ethic, dependable and responsible About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.