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Synergy Staffing

Sr Quality Assurance Analyst

Synergy Staffing, Pittsburgh, Pennsylvania, us, 15289

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Responsibilities:

Own quality from day one Design, document, and execute test strategies that cover functional, regression, performance, and security scenarios for our web and mobile applications.

Automate first Develop and maintain automated UI, API, and integration tests (Selenium, Cypress, or Playwright) integrated into our CI/CD pipelines (GitHub Actions, Jenkins, Octopus).

Shift left Collaborate closely with Product, UX, and Engineering during backlog refinement and design reviews to surface edge cases early and prevent defects.

Track and triage File clear, reproducible defects in Jira, validate fixes, and analyze root causes to drive continuous improvement.

Measure & monitor Set quality KPIs, leverage dashboards, and raise risks with data-backed insights.

Mentor & evangelize Share QA best practices, pair on code reviews, and help foster a "quality is everyone's job" culture.

Qualifications and Skills:

6+ years of hands-on testing experience with SaaS or enterprise web applications Proven ability to create and maintain automated UI, API, and integration tests (e.g., Cypress, Playwright, Selenium) Solid understanding of RESTful API testing with tools like Postman or RestAssured Familiarity with Git-based workflows and CI/CD pipelines (GitHub Actions, Jenkins, or similar) Working knowledge of SQL for data validation and basic querying Strong written and verbal communication skills in an Agile/Scrum environment