Sternberg International Truck Sales & Service - Evansville
2nd Shift Service Writer
Sternberg International Truck Sales & Service - Evansville, Evansville, Indiana, United States, 47725
Job Summary:
We are looking for a 2nd Shift Service Writer to join our team here at Sternberg International, Evansville! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
Medical and dental insurance
401k Plan
PTO
Life insurance
Short-term disability
Growth opportunities
Employee discounts
Family-owned and operated
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the evening, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Completing and closing customer invoices
Participate in the development and documentation of standard operating procedures as appropriate
Willingness to be trained
Light help cleaning of the shop when necessary
Qualifications
High school diploma or equivalent
Valid driver’s license & clean driving record
Must be able to pass a routine drug test and background check
Automotive service advisor experience (preferred)
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
Must be able to work evening shift hours 2:30pm-11:30pm
About Us:
Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental, Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination.The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are looking for a 2nd Shift Service Writer to join our team here at Sternberg International, Evansville! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
Medical and dental insurance
401k Plan
PTO
Life insurance
Short-term disability
Growth opportunities
Employee discounts
Family-owned and operated
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the evening, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Completing and closing customer invoices
Participate in the development and documentation of standard operating procedures as appropriate
Willingness to be trained
Light help cleaning of the shop when necessary
Qualifications
High school diploma or equivalent
Valid driver’s license & clean driving record
Must be able to pass a routine drug test and background check
Automotive service advisor experience (preferred)
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
Must be able to work evening shift hours 2:30pm-11:30pm
About Us:
Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental, Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination.The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.