SERVPRO of Indiana County/Ebensburg
Job File Coordinator
SERVPRO of Indiana County/Ebensburg, Loretto, Pennsylvania, United States, 15940
Job Title: Job Coordinator/Auditor – National Account Programs (Mitigation and Restoration Industry) Location: Loretto, PA Job Type: Full-Time Reports to: National Account Program Manager Position Overview: We are seeking a detail-oriented and highly organized Job Coordinator/Auditor to manage and audit various tasks associated with our National Account Programs. This role is key in ensuring the smooth and accurate execution of restoration and mitigation projects at a national level. The ideal candidate will have experience in the restoration industry, a strong understanding of project management, and a keen eye for quality control.
Key Responsibilities: *Job Coordination: Oversee and manage job files for National Account Programs from initiation to completion. Ensure all documentation is accurate and up-to-date.
Auditing: Conduct thorough audits of job files to ensure compliance with company standards, contractual agreements, and industry regulations. Identify discrepancies or errors in project documentation and take corrective actions.
Data Management: Maintain and organize detailed records, including job files, client communications, billing information, and change orders. *Communication: Serve as the primary point of contact between the national account managers, clients, and field teams. Ensure all parties are aligned on project timelines, scope of work, and billing procedures.
Compliance and Quality Control: Ensure that all jobs are completed according to industry best practices and standards. Audit the progress of ongoing work to ensure it adheres to scope, quality, and safety requirements.
Reporting: Generate and submit periodic reports on job statuses, audits, and project progress. Escalate any issues to the National Account Program Manager when necessary.
Process Improvement: Identify and recommend improvements to internal processes to increase efficiency and ensure smoother project execution and job tracking.
Qualifications:
Experience: Minimum of 3 years of experience in job coordination, project management, or auditing within the mitigation and restoration industry, preferred but not required.
Knowledge: Familiarity with national account programs, job management systems, and auditing standards in the restoration field, preferred but not required.
Attention to Detail: Strong attention to detail and the ability to review large amounts of data and documentation for accuracy.
Communication Skills: Excellent written and verbal communication skills. Ability to effectively communicate with internal teams, clients, and contractors.
Problem-Solving: Strong problem-solving abilities to address discrepancies and issues proactively.
Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with job management software (e.g., Xactimate, Symbility, or similar systems), preferred but not required.
Organization: Strong organizational skills and ability to manage multiple tasks and deadlines simultaneously.
Certifications: IICRC certifications (e.g., Water Damage Restoration Technician, Fire & Smoke Restoration Technician) preferred but not required.
Why Join Us?
Competitive salary and benefits package
Opportunities for career growth and advancement
Work with a dynamic team in a fast-paced, growing industry
Supportive work environment with a focus on professional development
Flexible work arrangements
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Key Responsibilities: *Job Coordination: Oversee and manage job files for National Account Programs from initiation to completion. Ensure all documentation is accurate and up-to-date.
Auditing: Conduct thorough audits of job files to ensure compliance with company standards, contractual agreements, and industry regulations. Identify discrepancies or errors in project documentation and take corrective actions.
Data Management: Maintain and organize detailed records, including job files, client communications, billing information, and change orders. *Communication: Serve as the primary point of contact between the national account managers, clients, and field teams. Ensure all parties are aligned on project timelines, scope of work, and billing procedures.
Compliance and Quality Control: Ensure that all jobs are completed according to industry best practices and standards. Audit the progress of ongoing work to ensure it adheres to scope, quality, and safety requirements.
Reporting: Generate and submit periodic reports on job statuses, audits, and project progress. Escalate any issues to the National Account Program Manager when necessary.
Process Improvement: Identify and recommend improvements to internal processes to increase efficiency and ensure smoother project execution and job tracking.
Qualifications:
Experience: Minimum of 3 years of experience in job coordination, project management, or auditing within the mitigation and restoration industry, preferred but not required.
Knowledge: Familiarity with national account programs, job management systems, and auditing standards in the restoration field, preferred but not required.
Attention to Detail: Strong attention to detail and the ability to review large amounts of data and documentation for accuracy.
Communication Skills: Excellent written and verbal communication skills. Ability to effectively communicate with internal teams, clients, and contractors.
Problem-Solving: Strong problem-solving abilities to address discrepancies and issues proactively.
Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with job management software (e.g., Xactimate, Symbility, or similar systems), preferred but not required.
Organization: Strong organizational skills and ability to manage multiple tasks and deadlines simultaneously.
Certifications: IICRC certifications (e.g., Water Damage Restoration Technician, Fire & Smoke Restoration Technician) preferred but not required.
Why Join Us?
Competitive salary and benefits package
Opportunities for career growth and advancement
Work with a dynamic team in a fast-paced, growing industry
Supportive work environment with a focus on professional development
Flexible work arrangements
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.