Twin State Technical Services
Network Engineer II - Burlington, IA area
Twin State Technical Services, Burlington, Iowa, United States, 52601
Network Engineer II - Burlington, IA area
Join to apply for the
Network Engineer II - Burlington, IA area
role at
Twin State Technical Services Network Engineer II - Burlington, IA area
1 day ago Be among the first 25 applicants Join to apply for the
Network Engineer II - Burlington, IA area
role at
Twin State Technical Services Description
Accelerate your career growth by joining a growing, award-winning team.
Twin State Technical Services is a group of enthusiastic, fast-paced tech experts. Weve been serving our clients in a variety of industries for more than 25 years. We provide our employees an atmosphere to thrive by offering stability, paid professional development, excellent insurance benefits, PTO, and a close-knit, positive culture. Description
Accelerate your career growth by joining a growing, award-winning team.
Twin State Technical Services is a group of enthusiastic, fast-paced tech experts. Weve been serving our clients in a variety of industries for more than 25 years. We provide our employees an atmosphere to thrive by offering stability, paid professional development, excellent insurance benefits, PTO, and a close-knit, positive culture.
We value collaboration, creativity and a focus on the best solutions for our customers. If you enjoy working with other experienced, highly skilled, and amazing IT professionals like yourself, TSTS might be for you!
This role delivers in the Burlington, IA area. We recently earned the titles of Best Cybersecurity Company of the Region and Best IT Support Company of the Region for the third consecutive year by voters of the Quad Cities Business Journal subscribers. Our team of skilled engineers consistently deliver exceptional support, protecting businesses from ever-evolving cyber threats and empowering businesses in the Quad Cities region to focus on their growth and productivity. We value collaboration, creativity and a focus on the best solutions for our customers. As a Network Engineer II, you maintain, understand, troubleshoot, and resolve issues with networked systems, servers, workstations and user accounts. Your expert attention provides advanced technical support to ensure the stability and efficiency of IT infrastructure. You will handle network configuration, performance monitoring, issue resolution, and documentation maintenance. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a deep understanding of network protocols and tools.
Provide advanced technical support for users by researching, troubleshooting problems and maintaining hardware Investigate and solve Tier I network issues related to infrastructure and backups Provide mentorship for Tier I Network Engineers and/or Interns Evaluate automation toolsets, software and products Collaborate with Network Engineers III to find ways to automate manual tasks Ability to answer client questions by identifying basic problems through research and executing the appropriate actions for resolution Participate in customer meetings and can effectively communicate progress updates Improve client support by writing, maintaining, and organizing documentation while managing accounts and permissions Perform other related duties as assigned
Requirements
Demonstrated ability to provide outstanding customer service Possess excellent phone etiquette Highly proficient verbal and written communication skills at all levels of organizations Highly proficient organizational skills and attention to detail High network and server proficiency Ability to engage strong problem solving, analytical and team-work skills Bachelors degree in Computer Science or related field and 3+ years of network experience OR any combination of 5 years of education and network experience (required) Experience supporting/troubleshooting Windows PCs/Servers, MacOS, Active Directory, Microsoft 365, Printers, Firewalls, Switches, etc. required CompTIA A+ Certification, Network+ Certification, Microsoft Certifications, or any other IT Certifications are preferred Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Twin State Technical Services by 2x Get notified about new Network Engineer jobs in
Burlington, IA . Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the
Network Engineer II - Burlington, IA area
role at
Twin State Technical Services Network Engineer II - Burlington, IA area
1 day ago Be among the first 25 applicants Join to apply for the
Network Engineer II - Burlington, IA area
role at
Twin State Technical Services Description
Accelerate your career growth by joining a growing, award-winning team.
Twin State Technical Services is a group of enthusiastic, fast-paced tech experts. Weve been serving our clients in a variety of industries for more than 25 years. We provide our employees an atmosphere to thrive by offering stability, paid professional development, excellent insurance benefits, PTO, and a close-knit, positive culture. Description
Accelerate your career growth by joining a growing, award-winning team.
Twin State Technical Services is a group of enthusiastic, fast-paced tech experts. Weve been serving our clients in a variety of industries for more than 25 years. We provide our employees an atmosphere to thrive by offering stability, paid professional development, excellent insurance benefits, PTO, and a close-knit, positive culture.
We value collaboration, creativity and a focus on the best solutions for our customers. If you enjoy working with other experienced, highly skilled, and amazing IT professionals like yourself, TSTS might be for you!
This role delivers in the Burlington, IA area. We recently earned the titles of Best Cybersecurity Company of the Region and Best IT Support Company of the Region for the third consecutive year by voters of the Quad Cities Business Journal subscribers. Our team of skilled engineers consistently deliver exceptional support, protecting businesses from ever-evolving cyber threats and empowering businesses in the Quad Cities region to focus on their growth and productivity. We value collaboration, creativity and a focus on the best solutions for our customers. As a Network Engineer II, you maintain, understand, troubleshoot, and resolve issues with networked systems, servers, workstations and user accounts. Your expert attention provides advanced technical support to ensure the stability and efficiency of IT infrastructure. You will handle network configuration, performance monitoring, issue resolution, and documentation maintenance. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a deep understanding of network protocols and tools.
Provide advanced technical support for users by researching, troubleshooting problems and maintaining hardware Investigate and solve Tier I network issues related to infrastructure and backups Provide mentorship for Tier I Network Engineers and/or Interns Evaluate automation toolsets, software and products Collaborate with Network Engineers III to find ways to automate manual tasks Ability to answer client questions by identifying basic problems through research and executing the appropriate actions for resolution Participate in customer meetings and can effectively communicate progress updates Improve client support by writing, maintaining, and organizing documentation while managing accounts and permissions Perform other related duties as assigned
Requirements
Demonstrated ability to provide outstanding customer service Possess excellent phone etiquette Highly proficient verbal and written communication skills at all levels of organizations Highly proficient organizational skills and attention to detail High network and server proficiency Ability to engage strong problem solving, analytical and team-work skills Bachelors degree in Computer Science or related field and 3+ years of network experience OR any combination of 5 years of education and network experience (required) Experience supporting/troubleshooting Windows PCs/Servers, MacOS, Active Directory, Microsoft 365, Printers, Firewalls, Switches, etc. required CompTIA A+ Certification, Network+ Certification, Microsoft Certifications, or any other IT Certifications are preferred Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Twin State Technical Services by 2x Get notified about new Network Engineer jobs in
Burlington, IA . Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr