DataSource Technology, Inc.
Desktop Deployment Technician
DataSource Technology, Inc., Nashville, Tennessee, United States, 37247
Job Summary
We are seeking a knowledgeable Desktop Deployment Technician to join our team. As the Desktop Deployment Technician, you will be responsible for supporting the deployment of hardware, software, and peripherals within a wide variety of organizations. The Desktop Deployment technician works closely with the Deployment Lead to ensure a smooth deployment of systems. This role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. This position will require 100% percent travel to client sites which includes weekly airplane travel and hotel stays.
Candidates with experience in the below will be given strong consideration:
Experience with Microsoft SCCM imaging and installation of using application using Software center
Experience with data migrations using USMT
Experience with Microsoft Windows
Responsibilities
Maintains, troubleshoots, and provides technical deployment for laptop and desktop computer build process
Deploys new hardware to end-users while ensuring appropriate user settings and user satisfaction
Performs hardware upgrades (memory installations and hard drive upgrades) as required
Tests systems to ensure they are working properly
Completes assigned tickets in a timely manner
Performs software builds on computer for new hires and/or transferred employees
Provides technical support to assigned clients
Reports errors/issues to Deployment Lead for resolution
Performs all other duties as assigned
Qualifications
Experience with Microsoft SCCM imaging and installation of using application using Software center.
Experience with data migrations using USMT
Experience with Microsoft Windows
A degree in computer science or related field (preferred)
A valid driver’s license is required
Experience in the installation, configuration, and maintenance of software and hardware systems
Strong analytical and problem-solving skills
Excellent written and verbal communication and interpersonal skills
Ability to work independently and as a team member
Strong attention to detail
Ability to multi-task when necessary
Excellent customer service skills
Ability to identify problems and recommend solutions within the scope of the position
Ability to read, understand, and follow oral and written instructions
Physical Requirements
Moderate lifting/carrying up to 50lbs.; heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions, physical/mental demands
Benefits/Perks
Competitive Compensation
Benefits packages
Career Growth Opportunities
All candidates will be required to successfully pass a background and drug screening.
About Data Source Technology:
DataSource Technology is a leading IT services company specializing IT Infrastructure, Technology Refresh and Staffing Services. Our team of highly skilled consultants possess the expertise to design, build, and manage a highly functioning IT infrastructure that fits our clients need. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a knowledgeable Desktop Deployment Technician to join our team. As the Desktop Deployment Technician, you will be responsible for supporting the deployment of hardware, software, and peripherals within a wide variety of organizations. The Desktop Deployment technician works closely with the Deployment Lead to ensure a smooth deployment of systems. This role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. This position will require 100% percent travel to client sites which includes weekly airplane travel and hotel stays.
Candidates with experience in the below will be given strong consideration:
Experience with Microsoft SCCM imaging and installation of using application using Software center
Experience with data migrations using USMT
Experience with Microsoft Windows
Responsibilities
Maintains, troubleshoots, and provides technical deployment for laptop and desktop computer build process
Deploys new hardware to end-users while ensuring appropriate user settings and user satisfaction
Performs hardware upgrades (memory installations and hard drive upgrades) as required
Tests systems to ensure they are working properly
Completes assigned tickets in a timely manner
Performs software builds on computer for new hires and/or transferred employees
Provides technical support to assigned clients
Reports errors/issues to Deployment Lead for resolution
Performs all other duties as assigned
Qualifications
Experience with Microsoft SCCM imaging and installation of using application using Software center.
Experience with data migrations using USMT
Experience with Microsoft Windows
A degree in computer science or related field (preferred)
A valid driver’s license is required
Experience in the installation, configuration, and maintenance of software and hardware systems
Strong analytical and problem-solving skills
Excellent written and verbal communication and interpersonal skills
Ability to work independently and as a team member
Strong attention to detail
Ability to multi-task when necessary
Excellent customer service skills
Ability to identify problems and recommend solutions within the scope of the position
Ability to read, understand, and follow oral and written instructions
Physical Requirements
Moderate lifting/carrying up to 50lbs.; heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions, physical/mental demands
Benefits/Perks
Competitive Compensation
Benefits packages
Career Growth Opportunities
All candidates will be required to successfully pass a background and drug screening.
About Data Source Technology:
DataSource Technology is a leading IT services company specializing IT Infrastructure, Technology Refresh and Staffing Services. Our team of highly skilled consultants possess the expertise to design, build, and manage a highly functioning IT infrastructure that fits our clients need. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.