Starkey Inc
Regional Clinic Manager (Washington/Oregon)
Starkey Inc, Circle Pines, Minnesota, United States, 55014
Regional Clinic Manager (Washington/Oregon)
Job Category: Retail Requisition Number: REGIO006787 Eden Prairie, MN, USA Job Responsibilities/Results
Team Leadership:
Recruit, train and supervise clinic staff, fostering a positive work environment and promoting professional development. Quality Assurance:
Implement and monitor patient care standards to ensure high-quality hearing care services. Compliance:
Ensure all clinics adhere to hearing care regulations, policies, and accreditation standards. Perform clinical skills and clinical standards audits. Patient Satisfaction:
Monitor and improve patient satisfaction levels through feedback and service enhancements. Performance Metrics:
Analyze performance data (KPI), generate reports, and implement improvements based on findings. Stakeholder Collaboration:
Liaise with internal and external stakeholders, including hearing care providers, patients, shared services, and community partners to promote clinic services and address concerns. Business Acumen:
Analyze and implement improvements related to P & L, monitor business expenses, strategic evaluation of territory and real estate sourcing. Influence:
Adherence to company policies and practices, execute company initiatives, maintain a clinical presence including clinic coverage as needed, communicate effectively on individual and group level. Other Duties:
As assigned. Job Requirements
Education:
4-year college degree, license, certification Licensed Audiologist or Hearing Instrument Specialist, preferred Certified Audio Tech or higher required High School degree or equivalent required 2-year degree or equivalent preferred Experience:
Experienced hearing care professional Audiologist or Hearing Instrument Specialist Excellent record of accomplishment of leading individuals and teams Excellent record of accomplishment of building trust and building interpersonal relationships Sales and business operations experience Experience managing multi-unit businesses preferred Knowledge / Technical Requirements:
Working knowledge of hearing testing equipment Working knowledge of the market and business best practices, including fiscal responsibility Working knowledge of typical office computer and software systems Competencies, Skills & Abilities:
Excellent verbal and written communication skills Ability to translate business analytics to actionable priorities for clinic staff Ability to identify opportunities, solve problems and create solutions Ability to build strong teams, set clear direction, motivate behavior change and resolve conflict Ability to build interpersonal relationships within and outside of Audibel Retail Work Context
Working Conditions:
Heavy travel within geographic area (drivable); light domestic air travel as necessary or assigned. Some overnights required. Up to 80% of travel is expected. Equipment Operation:
Standard office equipment This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. Salary and Other Compensation: The annual salary for this position is between $88,550.00 - $123,900.00. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.
Job Category: Retail Requisition Number: REGIO006787 Eden Prairie, MN, USA Job Responsibilities/Results
Team Leadership:
Recruit, train and supervise clinic staff, fostering a positive work environment and promoting professional development. Quality Assurance:
Implement and monitor patient care standards to ensure high-quality hearing care services. Compliance:
Ensure all clinics adhere to hearing care regulations, policies, and accreditation standards. Perform clinical skills and clinical standards audits. Patient Satisfaction:
Monitor and improve patient satisfaction levels through feedback and service enhancements. Performance Metrics:
Analyze performance data (KPI), generate reports, and implement improvements based on findings. Stakeholder Collaboration:
Liaise with internal and external stakeholders, including hearing care providers, patients, shared services, and community partners to promote clinic services and address concerns. Business Acumen:
Analyze and implement improvements related to P & L, monitor business expenses, strategic evaluation of territory and real estate sourcing. Influence:
Adherence to company policies and practices, execute company initiatives, maintain a clinical presence including clinic coverage as needed, communicate effectively on individual and group level. Other Duties:
As assigned. Job Requirements
Education:
4-year college degree, license, certification Licensed Audiologist or Hearing Instrument Specialist, preferred Certified Audio Tech or higher required High School degree or equivalent required 2-year degree or equivalent preferred Experience:
Experienced hearing care professional Audiologist or Hearing Instrument Specialist Excellent record of accomplishment of leading individuals and teams Excellent record of accomplishment of building trust and building interpersonal relationships Sales and business operations experience Experience managing multi-unit businesses preferred Knowledge / Technical Requirements:
Working knowledge of hearing testing equipment Working knowledge of the market and business best practices, including fiscal responsibility Working knowledge of typical office computer and software systems Competencies, Skills & Abilities:
Excellent verbal and written communication skills Ability to translate business analytics to actionable priorities for clinic staff Ability to identify opportunities, solve problems and create solutions Ability to build strong teams, set clear direction, motivate behavior change and resolve conflict Ability to build interpersonal relationships within and outside of Audibel Retail Work Context
Working Conditions:
Heavy travel within geographic area (drivable); light domestic air travel as necessary or assigned. Some overnights required. Up to 80% of travel is expected. Equipment Operation:
Standard office equipment This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. Salary and Other Compensation: The annual salary for this position is between $88,550.00 - $123,900.00. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.