BeaconFire Inc.
Attend discovery sessions for implementations and enhancements Provide end-to-end configuration of all objects for large systems changes and optimizations in alignment with the approved architectural design Support end user requests and updates; monitor and action on help queue tickets, email and Slack communications. Conduct support shifts where applicable. Conduct ongoing systems audits and operational updates to configuration (e.g. user access, template updates, report updates, etc.), collaborating with the Lead Sys Admin as needed Support updates to design documentation and configuration workbooks as they relate to configuration optimization Provide system configuration recommendations and Advise on custom form streamlining Support user acceptance testing and training; work with the Lead Sys Admin to create test scripts; update any bugs found during testing Support training, office hours, or other end-user support and education functions as needed *Must have Adobe Workfront or relevant certificate with Adobe, see attached sample resume for reference*