NYC DOHMH AI Prompt Engineer and RPA Implementation Specialist

Opportunity DetailsFull Time NYC DOHMH AI Prompt Engineer and RPA Implementation Specialist Long Island City, NY Outcomes. Delivered. Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology: Facilitates access to nutritious food for children of mothers participating in the WIC program Supports first responders in reducing opioid overdoses within their communities Empowers colleges and universities to identify and thwart financial aid fraud Equips teachers with valuable insights to identify students requiring additional support Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology companywe're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of AI Prompt Engineer and RPA Implementation Specialist within our team. Key Responsibilities: AI Prompt Engineering & Agent Development: Design and develop AI agents using Azure OpenAI services and large language models (Nice to have) Create, test, and refine prompts for optimal AI model performance and accuracy Implement generative AI solutions with Azure OpenAI Service Apply prompt engineering techniques to enhance model outputs and reduce hallucinations Develop conversational AI interfaces and intelligent automation workflows RPA Implementation & Management: Design, develop, and implement automated workflows using Microsoft Power Automate Create both attended and unattended robotic process automation solutions Develop desktop flows and cloud flows for comprehensive automation coverage Integrate RPA solutions with existing business applications and systems Troubleshoot and maintain automation solutions for optimal performance System Integration & Development: Integrate AI agents with APIs, databases, and enterprise systems Develop automation solutions that work across Windows and Linux environments Create and maintain documentation for all automation processes and AI implementations Collaborate with business stakeholders to identify automation opportunities Required Technical Skills: Core Programming & Development: Programming Languages: Python, JavaScript, C#, or Java Microsoft .NET Framework expertise, particularly Visual Basic .NET SQL for database management and data manipulation HTML/CSS for web-based automation and interface development AI & Machine Learning: Azure OpenAI platform experience with GPT models and embeddings Natural Language Processing (NLP) using frameworks like NLTK, SpaCy, or Hugging Face Transformers Prompt engineering techniques and best practices Machine learning concepts and model implementation Computer vision for image recognition and processing tasks Microsoft Power Platform: Power Automate (both desktop and cloud flows) Power Automate Desktop for RPA development Power Apps and Dataverse integration AI Builder for incorporating AI capabilities into workflows Azure Cloud Services: Azure OpenAI Service deployment and management Azure Functions for serverless computing Azure Logic Apps for workflow automation Azure Active Directory for authentication and security Azure Resource Manager (ARM) templates and deployment Integration & API Skills: RESTful API design and integration SOAP services integration JSON data handling and manipulation API authentication methods (OAuth, API keys) Webhook implementation and management Data & Analytics: Data manipulation using tools like Pandas and NumPy Excel automation and data analysis Data visualization with tools like Matplotlib Database management and SQL querying Statistical analysis and data modeling Required Business & Technical Skills Process Analysis & Documentation: Business process mapping and analysis Workflow design and optimization Process documentation and technical writing Process mining and improvement methodologies System Architecture & Design: Solution architecture design and implementation System integration planning and execution Scalability and performance optimization Security best practices and implementation Project Management: Agile/Scrum methodologies Version control with Git and collaborative development CI/CD pipeline understanding and implementation Testing and quality assurance practices Platform-Specific Requirements Windows Environment: Windows Server administration and automation PowerShell scripting and automation Windows Task Scheduler and service management Remote Desktop and unattended automation setup Linux Environment: Linux command line proficiency Shell scripting (Bash/Shell) Linux system administration fundamentals Cross-platform automation tools and techniques Soft Skills & Qualifications Communication & Collaboration: Excellent written and verbal communication skills Stakeholder management and business requirement gathering Training and mentoring abilities for user adoption Cross-functional collaboration with technical and business teams Problem-Solving & Analytical: Critical thinking and problem-solving capabilities Analytical mindset for process improvement Troubleshooting and debugging skills Adaptability to new technologies and methodologies Qualifications: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field 2-5 years of experience in automation, RPA, or AI development Experience with business processes and workflow optimization Familiarity with Microsoft Office Suite and enterprise applications Preferred Qualifications: Microsoft Certified: Power Automate RPA Developer Associate Azure OpenAI or Azure AI certifications UiPath, Blue Prism, or Automation Anywhere certifications Microsoft Azure fundamentals or associate-level certifications Additional Experience: Citrix or VDI environment automation experience SAP or ERP system integration Machine learning model deployment and monitoring Document processing and OCR technologies The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $XX.00 - $XX.00. At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status. Flexible Work Schedules Health, Dental, and Vision Insurance Medical, Limited, & Dependent Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contributions Company-Paid and Voluntary Life Insurance Long and Short-Term Disability Insurance Accident, Critical Illness, & Hospital Indemnity Insurance 401(k) Retirement Plan with Company Match and Immediate Vesting Wellhub Fitness and Wellness Platform Pet Insurance Training Opportunities Employee Referral Bonus Program We are committed to fostering a workplace that supports both your personal and professional aspirations. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must pass a comprehensive background screening prior to starting work. This screening may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. For certain positions, additional client-specific background screenings may be required in the future, in accordance with client requirements. Voyatek does significant work with Federal and State tax and revenue authorities. If applicable to this role, all hires will be required to obtain a Federal Public Trust Clearance (Moderate Background Investigation). This clearance process may start upon offer acceptance; and must be cleared prior to working on these projects. If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions! Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.