Tandym Group
We're seeking an experienced D365 Business Analyst to join the IT-side implementation team to support a leading global luxury retailer in their transition to Microsoft Dynamics 365 in the cloud. This long-term project is kicking off a fresh analysis phase and will focus initially on Retail and CRM modules, followed by Finance & Operations. This is a hands-on role focused on solution configuration, stakeholder collaboration, and system support.
Project Highlights:
Implementation Type:
Cloud-based Microsoft Dynamics 365 Timeline:
Analysis phase launching soon; implementation starts Sept/Oct Duration: ~15 months + post-go-live optimization Scope:
Retail and CRM rollout (U.S. and global), followed by Finance & Operations Team:
15-20 U.S.-based team members; global expansion to follow Key Responsibilities: Collaborate with solution architect, IT team, and business stakeholders Support requirements gathering, system design, configuration, testing, and documentation Configure core Retail features: product screens, discounts, pricing, logos, warehouse structures Document business processes and workflows (Visio preferred) Assist in training end users and validating design decisions Requred Experience: Hands-on experience with Microsoft Dynamics 365 (especially Retail modules Strong understanding of retail business operations Proven D365 configuration experience Preferred Experience: Experience with CRM modules Strong process documentation skills (Visio) Familiarity with Power BI, Azure DevOps, Jira, SharePoint
Project Highlights:
Implementation Type:
Cloud-based Microsoft Dynamics 365 Timeline:
Analysis phase launching soon; implementation starts Sept/Oct Duration: ~15 months + post-go-live optimization Scope:
Retail and CRM rollout (U.S. and global), followed by Finance & Operations Team:
15-20 U.S.-based team members; global expansion to follow Key Responsibilities: Collaborate with solution architect, IT team, and business stakeholders Support requirements gathering, system design, configuration, testing, and documentation Configure core Retail features: product screens, discounts, pricing, logos, warehouse structures Document business processes and workflows (Visio preferred) Assist in training end users and validating design decisions Requred Experience: Hands-on experience with Microsoft Dynamics 365 (especially Retail modules Strong understanding of retail business operations Proven D365 configuration experience Preferred Experience: Experience with CRM modules Strong process documentation skills (Visio) Familiarity with Power BI, Azure DevOps, Jira, SharePoint