LanceSoft
Job Description:
The patching cabling between network equipment and customer's network The installation of power cables from equipment to power supply in rack/cabinet/closet The installation, troubleshooting and de-installing network equipment
Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Install, troubleshoot, and de-install Network General remote Sniffers
Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels Act as interface between customer's associates and management Provide hardware break-fix services for network infrastructure Perform onsite call-through, data, voice, website and security testing Perform back-up testing to ensure all systems are connected to the customer's network as directed Support carrier testing of circuits Assist with facilities efforts
Power and uninterruptable power supply (UPS) restoral Water problems, Emergency cooling restoration, Fire suppression exercises, restoration, and post fire events
Support inventory management activities
Receiving inventory Tagging of assets Tracking spares (crash kits) Ordering inventory Updating inventory records Prepare and return damaged equipment
Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management Experience and Education:
3-5 years of experience in data communications Must have a basic knowledge of Cisco Phones, switches and routers Must have a basic knowledge of local and wide area networking. High school diploma or equivalent required Preferred
Relevant experience working in a data center environment Pre-made Fiber install and testing Experience with fluke testers
*// Diversity, Equality, and Inclusivity
- This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE). //*
The patching cabling between network equipment and customer's network The installation of power cables from equipment to power supply in rack/cabinet/closet The installation, troubleshooting and de-installing network equipment
Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Install, troubleshoot, and de-install Network General remote Sniffers
Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels Act as interface between customer's associates and management Provide hardware break-fix services for network infrastructure Perform onsite call-through, data, voice, website and security testing Perform back-up testing to ensure all systems are connected to the customer's network as directed Support carrier testing of circuits Assist with facilities efforts
Power and uninterruptable power supply (UPS) restoral Water problems, Emergency cooling restoration, Fire suppression exercises, restoration, and post fire events
Support inventory management activities
Receiving inventory Tagging of assets Tracking spares (crash kits) Ordering inventory Updating inventory records Prepare and return damaged equipment
Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management Experience and Education:
3-5 years of experience in data communications Must have a basic knowledge of Cisco Phones, switches and routers Must have a basic knowledge of local and wide area networking. High school diploma or equivalent required Preferred
Relevant experience working in a data center environment Pre-made Fiber install and testing Experience with fluke testers
*// Diversity, Equality, and Inclusivity
- This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE). //*