Georgia IT Inc
Field Desktop Support Tech - California City, CA
Georgia IT Inc, California City, California, us, 93504
Field Desktop Support Tech
Location: California City, CA 93505
Duration: Contract
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
Responsibilities: Advanced desktop support experience- troubleshooting, configuration, software installation Adept at M365, Windows, Active Directory, ticketing systems Provide troubleshooting and support to end users on a variety of issues- incidents and problems Provide technical assistance to the customer (Examples)
Password reset Account information Case number information Adobe Reader issues Brower issues Technical computer issues Internet connectivity
Set up equipment for employee use Image computers using a variety of methods Install and perform minor repairs to computers and peripheral equipment within the office premises Must have strong networking skills- IDF/MDF, switches, routers, access point Experience:
3-5 years of experience in software, hardware, and network Provide technical assistance for user questions/issues on Windows 7, 8, and 10 along with Microsoft Office 2010 through Office 365, M365 Experience with of Windows, M365, PC and Printer configuration Strong customer service skills, detail-oriented, and deadline-driven Strong phone and verbal communication skills along with active listening skills
Responsibilities: Advanced desktop support experience- troubleshooting, configuration, software installation Adept at M365, Windows, Active Directory, ticketing systems Provide troubleshooting and support to end users on a variety of issues- incidents and problems Provide technical assistance to the customer (Examples)
Password reset Account information Case number information Adobe Reader issues Brower issues Technical computer issues Internet connectivity
Set up equipment for employee use Image computers using a variety of methods Install and perform minor repairs to computers and peripheral equipment within the office premises Must have strong networking skills- IDF/MDF, switches, routers, access point Experience:
3-5 years of experience in software, hardware, and network Provide technical assistance for user questions/issues on Windows 7, 8, and 10 along with Microsoft Office 2010 through Office 365, M365 Experience with of Windows, M365, PC and Printer configuration Strong customer service skills, detail-oriented, and deadline-driven Strong phone and verbal communication skills along with active listening skills