DIGITAL HEALTH INFORMATION LLC
Patient Care Navigator
DIGITAL HEALTH INFORMATION LLC, Huntingdon Valley, Pennsylvania, United States, 19006
Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Patient Care Liaison/Navigator
About Our Company
Digital Health Information is a new and innovative system that provides dedicated care to the Long-Term Care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities.
OVERVIEW
Our Care Team plays a crucial role in connecting the patients within the community with our services and other resources. The team consists of two positions: Patient Care Liaison and Patient Care Navigator. These positions require an individual with a passion for public health, community engagement, and some experience/knowledge of the healthcare landscape. The Care Team Liaison serves as an office-based correspondent who outreaches to prospective patients. They also receive inbound calls from patients and Care Navigators. The Care Navigators serve as correspondents in the field going out to the patient homes for prospective patient intake, home assessments, and device deployment/installation.
RESPONSIBILITIES
Outreaching to prospective patients
Onboarding new clients and patients
Educating patients and caregivers on our services and other resources
Patient engagement in the home
Managing Client accounts
Package materials and products manually
Follow all applicable government regulations, including HIPAA
Prescription Delivery to patient homes (as needed)
Attending community outreach events
Other duties as assigned; Job duties may vary depending on business needs
QUALIFICATIONS
High School diploma or equivalent required
Previous experience in the Healthcare field (long-term care market or long-term care pharmacy services preferred)
Some knowledge and understanding of Medical and/or Pharmacy Insurance
Some knowledge of medication (preferred)
Some proficiency navigating computer applications/technology
Good Communication and interpersonal skills
Good Customer service skills
Able to adapt in a changing environment
Attention to detail
Problem solver
Able to physically perform light lifting
Personable, comfortable engaging with the elderly community
Reliable
Valid Driver’s license and means of transportation (We provide a company vehicle for deliveries and field work).
Bilingual is a plus
Proposed Schedule: Mon- Fri 9:00a-5:00pm (40 hours per week)
Compensation & Benefits
· $18.00 - $24.00 per hour (negotiable based on experience)
· Medical, Dental, Vision
· Paid Time off (pool)
· Paid Holidays
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Patient Care Liaison/Navigator
About Our Company
Digital Health Information is a new and innovative system that provides dedicated care to the Long-Term Care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities.
OVERVIEW
Our Care Team plays a crucial role in connecting the patients within the community with our services and other resources. The team consists of two positions: Patient Care Liaison and Patient Care Navigator. These positions require an individual with a passion for public health, community engagement, and some experience/knowledge of the healthcare landscape. The Care Team Liaison serves as an office-based correspondent who outreaches to prospective patients. They also receive inbound calls from patients and Care Navigators. The Care Navigators serve as correspondents in the field going out to the patient homes for prospective patient intake, home assessments, and device deployment/installation.
RESPONSIBILITIES
Outreaching to prospective patients
Onboarding new clients and patients
Educating patients and caregivers on our services and other resources
Patient engagement in the home
Managing Client accounts
Package materials and products manually
Follow all applicable government regulations, including HIPAA
Prescription Delivery to patient homes (as needed)
Attending community outreach events
Other duties as assigned; Job duties may vary depending on business needs
QUALIFICATIONS
High School diploma or equivalent required
Previous experience in the Healthcare field (long-term care market or long-term care pharmacy services preferred)
Some knowledge and understanding of Medical and/or Pharmacy Insurance
Some knowledge of medication (preferred)
Some proficiency navigating computer applications/technology
Good Communication and interpersonal skills
Good Customer service skills
Able to adapt in a changing environment
Attention to detail
Problem solver
Able to physically perform light lifting
Personable, comfortable engaging with the elderly community
Reliable
Valid Driver’s license and means of transportation (We provide a company vehicle for deliveries and field work).
Bilingual is a plus
Proposed Schedule: Mon- Fri 9:00a-5:00pm (40 hours per week)
Compensation & Benefits
· $18.00 - $24.00 per hour (negotiable based on experience)
· Medical, Dental, Vision
· Paid Time off (pool)
· Paid Holidays