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Cornerstone Hospitality

Front Desk - Hilton Garden Inn San Marcos, Tx

Cornerstone Hospitality, San Marcos, Texas, us, 78667

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SCHEDULE FOR THIS POSITION:

7am-3pm, and 3pm-11pm

Must be available to work both shifts, different days

Tasks and duties

MUST have Opera experience. Greeting guests on arrival. Undertaking front desk service duties. Administering check-in and check-outs. Assigning rooms and issuing keys. Delivering mail and messages. Processing guest payments and managing bills. Coordinating with porters, concierge, kitchen staff and housekeeping. Acting as a central source of information for guests during their stay. Processing food and beverage requests. Resolving problems and dealing with conflict or tension with disappointed guests. Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars. Experience:

Hotel experience: 1 year (Required) Front desk: 1 year (Required) Opera experience:1 year (Required)