CoSourcing Partners
JOB TITLE
UiPath Developer / Support Engineer
JOB TYPE Full-Time, Direct Hire
LOCATION Johnston, RI (Hybrid - 3 days onsite/week)
REPORTS TO Automation Engineer VP
POSITION OVERVIEW
The UiPath Developer / Support Engineer will be responsible for maintaining, enhancing, and providing L2 support for a fleet of 400-500 UiPath bots deployed across enterprise applications. This individual contributor role is focused on ensuring operational stability, resolving issues promptly, and delivering improvements that enhance automation resiliency.
KEY RESPONSIBILITIES
• Respond to Level 2 support requests and resolve production incidents within SLA. • Analyze logs and diagnose failures in UiPath workflows and orchestrations. • Apply fixes and enhancements to existing automation solutions. • Collaborate with developers and process owners to resolve defects and apply updates. • Automate recurring diagnostics or triage tasks to improve support efficiency. • Document all activities in ticketing systems and knowledge repositories. • Participate in root cause analysis and contribute to continuous improvement initiatives. • Explore opportunities for AI/ML integration to automate error prediction or support tasks.
MUST-HAVE QUALIFICATIONS
• 2-4 years of professional experience with UiPath (development or support). • Strong debugging and problem-solving skills using UiPath Studio and Orchestrator. • Ability to work independently under pressure and meet SLAs. • Excellent written and verbal communication. • Familiarity with log analysis, exception handling, and process documentation.
PREFERRED QUALIFICATIONS
• Experience supporting bots in an enterprise or regulated environment. • Exposure to AI/ML tools for IT operations or automation. • Knowledge of enterprise ticketing systems such as ServiceNow or Jira. • Understanding of version control systems (e.g., Git) and deployment pipelines.
WORK CONDITIONS
• Hybrid work environment (3 days onsite in Johnston, RI). • 40 hours per week; standard business hours. • Collaborative team culture with strong cross-functional support.
INTERVIEW PROCESS
• 1st Round: Technical Screen (30-45 min) • 2nd Round: Team Interview • Optional: Live Debugging / Workflow Review
SALARY RANGE
Based on Experience
BENEFITS
Standard Client Benefits Package
JOB TYPE Full-Time, Direct Hire
LOCATION Johnston, RI (Hybrid - 3 days onsite/week)
REPORTS TO Automation Engineer VP
POSITION OVERVIEW
The UiPath Developer / Support Engineer will be responsible for maintaining, enhancing, and providing L2 support for a fleet of 400-500 UiPath bots deployed across enterprise applications. This individual contributor role is focused on ensuring operational stability, resolving issues promptly, and delivering improvements that enhance automation resiliency.
KEY RESPONSIBILITIES
• Respond to Level 2 support requests and resolve production incidents within SLA. • Analyze logs and diagnose failures in UiPath workflows and orchestrations. • Apply fixes and enhancements to existing automation solutions. • Collaborate with developers and process owners to resolve defects and apply updates. • Automate recurring diagnostics or triage tasks to improve support efficiency. • Document all activities in ticketing systems and knowledge repositories. • Participate in root cause analysis and contribute to continuous improvement initiatives. • Explore opportunities for AI/ML integration to automate error prediction or support tasks.
MUST-HAVE QUALIFICATIONS
• 2-4 years of professional experience with UiPath (development or support). • Strong debugging and problem-solving skills using UiPath Studio and Orchestrator. • Ability to work independently under pressure and meet SLAs. • Excellent written and verbal communication. • Familiarity with log analysis, exception handling, and process documentation.
PREFERRED QUALIFICATIONS
• Experience supporting bots in an enterprise or regulated environment. • Exposure to AI/ML tools for IT operations or automation. • Knowledge of enterprise ticketing systems such as ServiceNow or Jira. • Understanding of version control systems (e.g., Git) and deployment pipelines.
WORK CONDITIONS
• Hybrid work environment (3 days onsite in Johnston, RI). • 40 hours per week; standard business hours. • Collaborative team culture with strong cross-functional support.
INTERVIEW PROCESS
• 1st Round: Technical Screen (30-45 min) • 2nd Round: Team Interview • Optional: Live Debugging / Workflow Review
SALARY RANGE
Based on Experience
BENEFITS
Standard Client Benefits Package