CenCore
RIS I IT Field Support Specialist 2- PIPELINE
CenCore, Columbia, Maryland, United States, 21046
Why CenCore?CenCore is a highly dynamic, employee driven, results oriented company. We are a team of individuals united together in our passion to help protect national security while providing and enabling unique solutions to some of the most challenging problems and threats currently facing our government and commercial clients. As a small company, we consider the members of our team as family and are dedicated to providing career development, training, and advancement opportunities. Apply today to speak with one of our career advisement specialists and learn about the growth opportunities available to you when you become a member of the CenCore family!Job TitleRIS I IT Field Support Specialist 2- PIPELINELocationColumbia, MD 21044 US (Primary)CategoryInformation TechnologyJob TypeFull-timeEducationHigh SchoolJob DescriptionThe Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentationSupport network upgrade projects or initiativesSupport end-user connectivity needsJob RequirementsRequired Skills, Experience, and Education: Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate's degree and five (5) years of experience.Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCPHighly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patchesDemonstrated ability to read and understand technical manuals and schematicsExpertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)Able to manage time and priorities effectivelyAble to work efficiently with minimal supervisionProficient in working with end-users remotelyDemonstrated expertise in Microsoft Windows 7 and 10Familiar with Active Directory security and policiesExcellent analytical and problem solving skillsMust be able to drive company vehicle.Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.Required Clearance: Candidate must have a TS/SCI polygraph clearanceTravelEEOCEqual Opportunity Employer & Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet - https://www.dol.gov/agencies/ofccp/posters